Tasca PartsReviews of tascaparts.com

Avoid this company. I ordered the correct part. it was back ordered. After 3 weeks they shipped a part and they shipped the wrong part. I tried calling and messaging multiple times with no response, no callbacks. after another 3 weeks I received a return number. I had to ship the part back at my expense. So far it has been two weeks and no response or refund from them. I called and messaged again with no response. If this is a legit company they don't have any form of customer service. In the past 2 months I have called over 2 dozen times and no one has ever answered the phone. their system hangs up after 30 minutes on hold.

DO NOT ORDER FROM THIS COMPANY!!!!!! The worst possible customer service ever!!! I placed an order for an ipad holder for my son and I placed it with a girl over the phone. I asked her specifically before placing the order what size ipad the headrest holder would hold. She did not know, the website also did not list the dimensions. I asked her if I placed this order and the item does not fit what I would need to do to return the item. She said to me that they take all items back and that I would just need to return the item. I get the item, my son uses it for a week and we realize after 2 hours at the apple store that the only way an ipad will fit in this holder is if you use the insert, which presses on the buttons turning off the volume for this device. I called Tasca and spoke with Matt, the worst customer service representative I have ever encountered. He talked over the top of me, was very augmentative and told me that he would not return my product without its original packaging. I spent $120 on an ipad holder that I can't even use and the company will not return. I will NEVER order from this company again, they are dishonest and fraudulent.

I would like to start by saying that I have ordered from them before, the prices are manageable and the part I needed came within the week. Overall great first impression. Not so lucky on the second go however, I ordered my part on 4-20-2019 granted that this was on a weekend I wasn’t expecting for the process to be completed until about 3 business days later. I then received an email saying that my order was being processed and that I should wait 24-48 hours before recieving another email that would include shipping information. I waited about three days after the last email before I called to check up on the order (no answer). I put my number on a list to get a call back (This was on the 29th of April, a whole 9 days since my order was first put through) I not only couldn’t get in contact with them over the phone but never got that call back and it is now the 1st of May. Order Number is 1155099. I really hope they can get back to the way they operated in the past. Highly Disappointed. Going to attempt to email them, wish me luck!

My advice do not order anything from this site. They make their money by sending you the wrong parts and then collecting on your returns. How can an auto parts dealer not know the difference between driver and passenger side. Total ripoff. They are slick con men who take advantage of people.

I do wish I would have read the reviews before doing business with these folks. In reading the reviews and answers from from Tasca Parts it's the same BS i got when checking on my order both by phone and by e-mail. Order was placed 8 days ago. They keep telling me "order is being prepared for shipping"and that was 2 days ago. Called yesterday and asked if it had shipped and got the same answer, "its being prepared for shipping". i asked what was involved in the preparation and was told it was a process. This outfit is evidently way understaffed and so far has demonstrated very poor customer service. Stay away!!. Order someplace else. Order No. 40564

Stay away from this company.... Let me start by saying I chose Tasca Parts because they not only had what I was looking for, but they proposal attractive prices and quick delivery. What they DO NOT SAY on the parts page is that the parts may not be in stock and must be special ordered before shipping. I ordered on a Monday, and didn't get an e-mail telling me this 'till the following Thursday (+4 days). That e-mail informed me it would take about 3-5 business days for the parts to arrive before shipping (+5 days). I call customer service looking for an update after 4 days (now next Monday), but didn't receive an answer about the timeframes. 10 days daily call to customer service without any result till I told, I go inform PayPal and credit company to cancel tranzaction, then finally they send it out......but it's not all...... Palette arrived to post forwarding station, as asked.....the packages not damaged, but when fender opened in body shop noted 2 bumps under covered sticky nylon. I was call to customer service and they denied any responsibility by telling "the delivery was signed....." According to them in their policy I suppose to check every item before signing the driver papers. When asked to show that, they telling the driver have this information. Very not honest company, no customer service, they don't any interest on you after they get payment. To everybody who have same experience with this company.....I planning to start legal action in N.Y court, if you want to do soo, we can do it's as a class action. Update This company is LIERS. Even Nissan agree that was manufactured defect and took responsibility to change the part. Stay away from them.

Purchased parts back on February 6th. Today is April 9th. Still nothing. I have sent 2 emails, the first was responded February 26th stating a part on back order would not be available until 2/28. The second I was a little more firm as I had still not received my parts. That was sent 3/16. No response. I have called numerous times to speak with somebody. Nobody calls back. I will never order from Tasca again. Would like my parts or money back or I will go to the BBB. Order #1103731.

This is the most terriable company I’ve ever ordered anything from. I have been ordering parts from all over the world for the last 10 years. At times using google translation to communicate. And this company by far is the most horrible one I’ve ever dealt with. It took 3+ weeks to get my parts in. That is compleatly unacceptable for just across the US. Especially for a relatively small package. Then they sent the wrong parts. Then took 2 weeks to answer my several emails. When they did answer an emails it was filled with the most bureaucratic nonsense I’ve ever seen with little to no instructions as if I was communicating with the poorly educated Chinese child that knows no English. I wouldn’t even recommend this to my competitor