Tasca PartsReviews of tascaparts.com

I really disappointed with this company,after 2 weeks they don't know anything about my order delivery.No solution so far.Customer service sucks.

I recently ordered a part from one of the Tasca Parts websites (getOEMparts.com). Their website said the part would fit my 2015 Ford F150 XL. When the part came in, I found out that it wasn't even close to fitting. It must have been for a different vehicle entirely. I brought this to the attention of the merchant and requested a prepaid shipping label so I could return the item, since it didn't fit my vehicle like their website said it would. They responded "our team uses a VIN based catalog to double check the part for factory direct replacement, this is different from our website. I don't see a VIN attached with your order unfortunately. You will need to be responsible for return shipping." I don't know why they would use a different system for their website descriptions than they use to verify fitment, but in the order process I was not informed that I needed to provide my VIN in order to guarantee the part would fit the vehicle their website said it would fit. I don't understand why they want me to pay for the mistake on their website. That is a lack of ownership and terrible customer service. I will not order from them again.

Never have seen a company so inept, not sure how they stay in business. Ordered parts that & paid for next day air $$, going on two weeks and still haven't seen them. Called several days in a row with the same explanation, going out today & still haven't received them. Lesson leaned, go to the local mopar dealer if in a hurry !

As a buisness owner of a diesel repair shop and influence of diesel performance industry around the country I will not be using nor recommending this company to anyone. Ordered a simple engine harness for a company service truck that makes my company money. I ordered the engine harness order number 1215848 on monday 7/8/19. Recieved an email saying the part would ship within 24-48hrs. Part didnt ship until end of day Friday 7/12/19 and wont see the part until the following Friday. Tried calling the company multiple times and sent multiple emails with no response. DO NOT USE THIS COMPANY. Can get the same quality part online from other companies in half the time. Left a negative review on their website and it was deleted.

I placed an order on 6/11/2019. I got an email on 6/13/2019 saying there was a mismatch on the VIN and the new part that matched my car was a bit more expensive and they would send me a new quote, pay and I’ll be all set. I agreed to the new quote, paid it the next day 6/14/19. On 6/17/19 they emailed me saying another part was not in their warehouse and they would need to order it and it would take 2-3 business days for it to be received and they’d send it as soon as it got to their warehouse. It’s been 11 days since their last email, I waited and waited on 6/27/19 I checked my order status and it still shows up as “Processing”, I emailed them and have yet to receive a response, it is now 17 days after I placed my order I asked for a full refund at this point because I can not wait any longer. I NEED these parts to drive my car! This company is horrible. DO NOT place an order with them. If the part shows as “In Stock” do not believe them. Thankfully I paid with PayPal and will be filing a dispute at this point.

Tomorrow will be 2 weeks since I placed my order and the status says processing ......I have called several times...no answers and no reply to my email...I will never order from this company again. I ordered it in my mother's name Carolyn Bush because she told me to pay for it using her paypal account. The order # is 1196445. Please email or call and let us know what is going on. Thanks.

Will NEVER order from TASCA again, nor will I ever recommend them. Placed my order had to pay a. 80.00 core charge paid 50.00 dollars shipping on a 97.00 part, And now they want me to pay to pay 52.00 to ship my part back to get my 80.00 core charge which is now 30.00 after I pay 52.00 in shipping...WHAT A SCAM! Oh and to add to it when I told the customer service representative that I was going to give them a bad review, he replied,"SWEET!"

Extremely slow, I placed an order and 10 days later I have sent multiple emails following up since their website says nothing under status and the ETA says"N/A" No response from the vendor, could not get anyone to answer the phone either. Worst experience I have had online ever with a vendor. Do yourself a favor and steer clear of these folks.