Tasca PartsReviews of tascaparts.com

Update: after this review I was contacted by Tasca. They investigated the delay and tried to rush the order. They also took 50% off the shipping. Items arrived today, over 2 months from initial order. All items were in good shape, and genuine mopar parts. order #1315094 zero customer service, can't get anyone via their phone number. Several unanswered emails. parts ordered 6 weeks ago!

Placed a order for brakes and rotors for my Volvo. 13 days later still no parts and no communication from them. I have emailed twice and got no response. Well today I finally got a message the brakes were sent. At least they got on it after this post.

I have the order 1302776. Its been already more than 7 business days. I have sent emails and I didn't get an answer. Why is taking so long to ship I really need those parts. If you are not capable of getting those parts I would like a refund. Thank you.

I ordered around $150 of parts over two weeks ago and the order status still hasn't even shipped. Emailed customer support and got a friendly response back saying my order was ready to be shipped, but now a week after they said that it still hasn't shipped. Emailed again two days ago and no response but overall I think they're doing their best, it's just taking FOREVER.

I've ordered a series of parts for my 2013 Mazda CX-5 several times already with fairly reasonable e-mail responses with notifications on the order status and even if a part required additional time. BUT my recent order included more parts and that's where it got a little frustrating. I triple checked my cart to make sure I had BOTH Left and Right Outside Mirror replacement parts accounted for, but when the items arrived I was missing the Left Mirror assembly and Mirror Cover and instead received two Left Side Mirror Glass and Left Turn signals. I double checked my e-mail confirmation to make sure I didn't make a mistake while adding items to cart (Parts diagrams and item names/part numbers can be similar and were very similar). I decided to e-mailed them my problem and I was surprised at how long it took for their service department to respond considering their order confirmation e-mails in the past were reasonable. I thought my email was very clear on what parts were missing versus what was duplicated so I was concerned when their e-mail response had some inaccuracies to what I was missing versus what I had duplicated. I quickly responded by thanking them for reaching back as well as include the missing parts and extra parts, but don't know why it's taken another 4 days for someone to let me know my next steps. I don't want to end up paying again for parts I should've received and pay to have things returned. I've called their Customer Service 800-598-1484 twice around 3-4pm and no answer. This is why I have decided to give only 3 stars and will strongly consider another vendor. I don't know if they have ways to tweak the stock photos to reflect or have more accurate photos of parts to reduce the chances of mistakes like this.

Ordered one part (coolant pipe). Have not seen the part,yet. (10 business days ago.) Called twice and waited 10 minutes on hold, no response. Called twice (next day) left call back number each time. No response. Sent an email message yesterday. no response as of this afternoon. I checked out as guest so there is no account information. I signed up for an account, yesterday, hoping it would show a previous transaction. Account is blank. No orders listed. I see from other reviews here that customers are able to talk to tasca parts. Wonder what I'm doing wrong? Edit: Called again. After waiting on hold for 8 minutes, I got a CR. They had canceled the order because the part was not available. The response was sent to my paypal email. Fairly certain I gave my main email address. But situation is resolved.

Order #1180130 Ordered a driver side mirror for my 2016 f150. I supplied the vin number as requested and got the green light . One day later I received a email stating that the part I ordered would not match my vin number . The part that would match was 133.00 dollars , remind you that the original part was only 30 bucks . Humm I am grateful that this company responded with fast customer service and notified me. Bummer , I found the same part on A1 auto parts for the same price. I will give these guys a try again in the near future. Now I'm waiting on my refund, from the reviews wish me luck lol.

In regard to Order #1169230 I have emailed and got no response. Seems like the package have returned to the sender by DHL. Would you please refund the purchase, so I can buy it again via USPS or I can pay the difference of shipping through PayPal, just tell me how to procede. Thank you, Daniel