Tasca PartsReviews of tascaparts.com

Placed an order two weeks ago, was still marked as "processing" until now, even after I've been told last week that everything is ready and about to be shipped. Sent an email yesterday asking for expedited shipping or CONTACTING me for a POSSIBLE cancellation if there is still a problem with the order. No reply. This morning called and found out that it have been cancelled "per my request". Facepalm. Very frustrating experience. Giving two stars because I've done business with Tasca before and was completely satisfied. Something went wrong there.

Ordered parts totaling over $1,200 on Friday 8/9/19. Called the following Monday to double check a part number. Customer service representative who was very nice confirmed that the part number I ordered was the correct part. He also said all the parts I ordered came in over the weekend so they should be shipping out later that day on the following day. That never happened. I called again on Thursday to see what was holding up the order. Representative said, yes all your parts are in! He said I'll have someone follow up so it gets shipped out. Once again, that never happened. It's now Saturday 8/17/19 over a week later and it still lists my order as "processing". Order #1241118 Placed on 08/08/2019 Update 8-19-20 Customer service sent me an email to let me know that the modules I purchased arrived, and during a warehouse move (which has been ongoing for a few days), they were misplaced, unfortunately. That being said, they reorder these on an emergency order. I responded to them to let them know, that while I appreciate them getting back to me, it would be nice if they could now expedite my shipping, because it was an issue on their end that has now held my order up from shipping for a week. I received no response from Tasca. Really hoping Tasca does the right thing here and expedites shipping on my order.

First and definitely my last time buying from here. I bought a recently discontinued part from Tasca. The part had to be placed on special order so it was another 3-5 days of waiting time on top of the original order. Get email from USPS saying package was delivered. Could not find anywhere; so I called the PO to locate it, couldn’t be found. I thought I might as well call Tasca and see if they can work with me to resolve this. Called and was told my only options were to buy the part AGAIN????? and wait smh. They could also file a claim with USPS which could take up to 60 days. I decided I’d just cut my loses at this point, only lost $32 not worth fighting with Tasca and USPS for all that.

Order # 1123042 We made a order to Portugal , and Tasca sent to France , now the shipment returned to US , but didnt forward to Portugal. All days i send emails , and the replies are all the same : " the warehouse has not contacted me back yet with new tracking " "I can only promise that I’m constantly contacting the warehouse to get this completed as soon as possible" The shipment arrived back to Tasca on week ago , and didnt forward to Portugal yet. I appreciate to fix this quickly , regarding that we already paid this order long time , and nobody are taking care with this issue with urgency, due to the mistake made on the delivery adress. Waiting for feedback

I have ordered some parts to service my High Pressure Oil pump on my 1999 F350. I ordered the parts on 5/9/19 got a registration confirmation email on that day. Shortly after on that same day I received an email telling me my order was being processed and to look for a shipping confirmation in the next 24 to 48 hours. It is now 5 business days later, my order is still in processing status. I emailed for a status update on Monday the 13th because they are in RI and I am in CO, I wanted to find out the chance I would have my parts by the weekend. I received no response. I emailed again on 5/15/19, with the same request for status. Still no response. This is not good customer service. and I am on the verge of disputing the charge on my credit card if I have not received a response or the parts by 5/17/19.

Order #1151376 Placed on 04/15/2019 Status Processing Placed my order on 04/15/2019 and today 04/29/2019 the status is still processing. I finally was able to speak to someone after trying 2X previously. (The on-hold time is ridiculously long. ) When the CS Rep says "oh that's not good" when looking at your order status, it tends to lend toward thoughts of "Oh great, why did I order here?". Anyway, parts are still not picked. CS Rep is looking into why and was told my parts would be expedited. I will update as soon as I have a response or my parts. Wow......I was so hoping this would be a great source for parts. Terribly disappointed so far.....

Very very slow.

Just ordered left and right door trim for my f150. They only boxed one piece. Wouldn’t be that upset if they weren’t $85 a side. And the order clearly wasn’t just $85. Emailed a day ago no reply just my luck. Expected such a simple error to not happen with a big production. Just will delay the whole project more weeks missing this.