Tasca PartsReviews of tascaparts.com

I purchased a simple lower door moulding for my car at the beginning of august. It took a month to arrive, and when it did, it was the wrong part. I used the order inquiry form to attempt to resolve the issue. They initially emailed asking for photos of the part I received. I sent photos, the part numbers, and I have heard nothing back from them for weeks. The online chat feature on the website does not work, it’s impossible to get anyone on the phone, and I’ve sent multiple emails with no response. At this point I’m probably going to dispute the charge on my card because I don’t feel like I have any other recourse to either get my part or my money back. I’m incredibly disappointed. I didn’t mind the long shipping time, but the lack of communication is just unacceptable

Probably the worst internet company you will ever deal with. They show apart for certain vehicle online. I ordered that part that was described for my vehicle. Provided the VIN number. They want to swap the part out to something twice as expensive!. When I click on the part number they give me it says it does not fit my vehicle!. What a scam stay away run fast run hard!

This is THE worst experience I have ever had purchasing online. I Received my order finally after 3 weeks of non response to email inquiries and the item is broken (See images). I have sent 4 emails with images, order number, dates, etc... without a response I also filled out their “Contact Us” form on tascaparts.com twice. I would think you would package the product better than just some saran wrap and a few bubble packs. See image. I needed this item 3 weeks ago and now I am STILL without a tail light. I paid $385.91 for this, I did not expect a broken product. You state “Contact us immediately via our live chat feature if you've received an item that has been damaged during shipping”. but you have NO LIVE CHAT I email continuously without responses...an HONEST company would list a phone number for support! Please respond ASAP as to how to get a NEW, NON Broken tail light. Order #1649898 Sincerely, Bill H. CEO - ACS Group Update - I issued a chargeback with my bank and I finally get an email from these clowns obviously stalling more. I am surprised Bob Tasca allows his name associated with this train-wreck of a company 1st email -- "Good afternoon Bill, are you able to send us photos of what you received? -Jeff J. 2nd email - Good afternoon, I am so sorry for the amount of time it has taken to get back to you, I am unable to see your previous emails unfortuantely however I see see the very last one you sent with your photos. I also wanted to see if you are able to give me your order number as this email does not bring anything up. -jeff J.

This is the worst company I have ever dealt with in my life. DO NOT USE THEM!! I ordered a product on July 21st, and after 5-6 emails, I have to get a response. This company WILL not return your emails and or ship your product. When I try to track my product on their website, it say it doesn't exist. Product #1650583 Bret

The worst can happen with you is Tasca Parts!!

I received the email listed below on July 14th stating that my order could not be filled and that my refund would be issued within 24 hours. Fast forward to August 5th and a couple of unanswered emails. Still no refund, still no response. I was waiting for the refund to purchase the part from someone else. Not sure it is ever coming. Guess I will have to dispute charge with Visa. Email Received: July 14, 2021 Dear Erick: Thank you for placing your order with Tasca Parts! While reviewing your order (Order 1646699) for processing I've discovered an issue. Part #BB5Z-7855100-AA is currently on national backorder with the automotive manufacturer and has no estimated date of resupply. We do not currently have this item in stock at our warehouse and are unable to acquire it at this time. Unfortunately, despite our best efforts, sometimes the demand for certain parts and accessories exceeds manufacturers’ current supplies. I apologize for the inconvenience. To prevent any further inconvenience, I have canceled your order and will be issuing your refund within the next 24 hours. Hopefully, we can better serve your OEM parts needs in the future! Thank you for your business! Kind Regards, Ramya Shanmugam

The worst company to go through i had emailed them multiple times never got a response until today 3 weeks later I was Guaranteed that I would Receive my part on a certain day and time it never arrived I never received a tracking number for it I would not recommend going through them at all

I ordered 1 small ford part that was not on backorder. Took 16 days to get tracking number email. Still haven't received part. Local ford dealer told me 2 days at most. Will not make this mistake again. I'M Tired of the COVID/STAFFING/SHIPPING EXCUSE'S. Stop taking new orders until you can catch up with your past orders. Steve in NH