Tasca PartsReviews of tascaparts.com

Ordered a part and keep getting the run around when it comes to returning it. No one could find the order, it's been almost 3wks of me constantly trying to return the product. NEVER again will I order from this company. It was an ordeal to even receive it then worse to return. I even spoke to Michael King with the order issues and left countless of message for the return and have to yet to hear anything back from anyone.

I’m having a similar experience as most of the recent posts here. I ordered two parts based on the advertised “Factory Parts Fast”. The day following my orders, I received an email that both parts “required special ordering” and would take 4-6 business days. I needed the parts fast, so I tried to cancel. That’s where the problem starts. The phone number to contact a real person is not easy to find, but it doesn’t matter. When I called it, the recorded message says “our team is not available to accept calls at this time” and to “use the live chat feature or email”. I tried emailing the address in the order response (parts@tascaparts) at least 6 times, but still have not received a reply. The “Live Chat” option is basically useless. It took me the entire day to finally get a “person” on the chat feature. The representative I chatted with claimed the orders would be cancelled, but more than a week later, I am still waiting on a refund. The parts are still “currently in progress”, and still have not shipped after almost two weeks. So much for “speedy service”. I had to protest the charges with my credit card company.

I ordered $600 worth of parts for my Volvo and received them after a week. Half of the parts didn’t fit my car, but they don’t post a phone number, they don’t take chat sessions with me, and they don’t answer my emails. I’ve sent or attempted over a dozen. You can’t send parts back without authorization and you can’t get an authorization if they don’t respond to your messages. At this point I think they are a scam, and I intend to file a complaint with consumer protection.

Wish i had found these reviews before i ordered from this company. Seems like a common theme that they do not fill orders, no customer support, no-one responds to chat or email options. They were quick to take the money from my account, but filling the order is not a priority for them.

buyer beware, don't go here, no customer support, live chat, good luck getting anyone, I requested my money back, and to cancel my order, let me save you a lot of trouble!!!

ordered screws, got a message several days later saying order has been cancelled, i cancelled nothing , online chat , good luck no one there to talk to, the phone support says email them, terrible customer support

Update. It took over a month to get my money back from Tascar as I had to go through my credit card company. Part ordered were cross bars for a 2010 Volvo V50. That should narrow it down for you. I ordered cross bars for my Volvo V50. TASCAR sent the wrong crossbars. I went online to return them. They had me take pictures and upload information into their chat. I was clear that the crossbars were incorrect and they sent me a return label. I returned the part using their return label. However, I then received the same part again. I contacted them again and again received a return label. I sent back the second box I had received. After a couple of days I received an email that I would be refunded for my purchase in 3-7 days. This did not occur. I tried to contact them but with zero luck and have had to go to my CC company for a refund. Just terrible customer service.

Order a $150 brake caliper and received a $10 mud flap. No customer service phone number and they do not reply to emails or "live chat" As others have said, do not order from here, it will either come months later or will come wrong. The order was placed at getoemparts.com which is owned by Tasca parts and Tasca is who actually fulfilled the order My order number is 370860 and I'll be opening a dispute with my credit card company and the BBB is this is not resolved in the next 48 hours.