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Taradel (taradel.com) has 716 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
716 approved reviews, newest moderated first
Brittany
Great customer service as well as the design team! I can’t wait to see the finished product!
Response from TaradelNov 2, 2022
Thanks, Brittany! You are a pleasure to work with and we appreciate your business. We'll let the customer service team know you had an awesome experience!
Toni M.
Customer Service is amazing. Danielle is very responsive and always eager to assist. I would highly recommend Taradel for your direct mail and digital advertising needs.
Response from TaradelNov 2, 2022
Thanks, Toni! We work really hard to deliver a world class customer experience. Appreciate the kind words and 5 star review!
romy P.
Website continued to lock up and would get stuck when trying to complete the order. Would need to refresh and go back to the begininng. Would also like ability for templates to let you add text. Color schemes also appear light in the proof, even when picking a bold dark color. The demographic tool seems to not work unless you select All for children/apartment. If accurate, I do like the income tool by carrier route.
Response from TaradelNov 2, 2022
Hi Romy, thank you for your business! We've shared your feedback with our dev team so they can look into the specific items you've referenced. Much appreciated!
karen C.
The personal contact made all the difference.
Response from TaradelNov 2, 2022
Hi Karen - really appreciate your kind words and trust in Taradel. Thanks again!
Darlos J.
GREAT, THANK YOU
Response from TaradelNov 2, 2022
Thanks Darlos, we appreciate your business and the 5 star review!
Tom M.
Great experience with Alex Lutz
Response from TaradelOct 27, 2022
Tom, thank you so much for giving us five stars! We're always happy to hear that Alex is taking great care of our customers!
Keith M.
They have been trying for WEEKS to get me with KEY. They used an automated system that fails and it was difficult to get a human involved. I had to go to the CEO, and it just got resolved as of this writing in that an email came saying a rep will contact us. It seems that my Taradel did her best; not her fault. On the plus side, her energy was great, but their choice of vendors is why this rating. Credit key should be ashamed of what has occurred. It was a perfect FIVE STAR conversation with my rep but a TWO Negative because of Credit KEY. ( Which Lured me in - we went on to pay on our card - MISLEADING ( it wasn't a decline it was our AI can't seem to process you, and we don't CARE ENOUGH to
Response from TaradelJun 4, 2024
Thank you for sharing your experience, Keith. 😊 We're glad to hear that our rep's energy and efforts were appreciated, even though there were challenges with the Credit Key vendor. We value your feedback and will work on improving this process.
Michelle
I'm not tech saavy and there was always someone to help.
Response from TaradelOct 21, 2022
Thank you so much for your review, Michelle!