tapcheck.comReviews of tapcheck.com

I really do like this Tap check website. It is convenient and easy to use. Customer service for this company is also very helpful as well!

I love that I am able to get my own money from my next check now. Even free! And no interest ect. like those payday loans used to be.

The AI customer service gets you nowhere. Also, when you make an instant transfer to the Tapcheck Mastercard they place about a$20 hold on the funds so you can’t actually use it for a couple of days. If I’m making the transfer it’s because I need that money right away and it’s my money. I use it out of necessity, otherwise I would never use this company by choice

It used to be a resourceful application. Until here recently. I was told by my HR representative that they were changing their platform. Since this occurred, there has been no access to funds, a frozen screen within the app and the website, sync data isn't an option like it used to be. I've emailed tapcheck customer service with no resolution to the issue. I've called numerous times with a wait time of non-essential than 45 minutes. When and If a representative comes on, they say yes, we see you have funds and it should show on your side. Oh there's nothing we can do about it. When I've waited for 59 minutes, a voice comes on and says no one can answer your call, try again later...that's happened twice. My coworkers are also affected as they are experiencing the same thing. In my opinion, tapcheck currently Sucks!

What a GOD send!

I've been waiting over a week for them to fix my issue. The app is showing 0 everything but on their side they can see i have available balance. And nobody else is having this issue!! It says no issues with tapcheck right now so why do I have one!!

I don't like that there's a limit on how much I can take from my pay.

Patient customer service resolved my issue within mins