lady L.
Hello
Hello, I purchased a t63 Tamobyke from Amazon. The bike is solid and the large comfortable seat make it a fun and comfortable ride. After a couple months i had an issue with the pedal. I called customer service and they were very friendly and eager to help troubleshoot my problem. I sent pictures and my order number and the sent replacement parts. I was not able to make repairs because i didn’t have the proper tools. They said they could send the tools or I could take to a bike shop and they would reimburse me. So I took to a local bike shop and after bike was repaired I emailed my receipt the next day I received my reimbursement! They are a great company and provide excellent customer service. I highly recommend this company and the products they sell. Thanks for all your help!!




