TamasbaVatan.com Reviews | Read Customer Reviews of tamasbavatan.com

TamasbaVatan.com Reviews | Read Customer Reviews of tamasbavatan.com

TamasbaVatan.com reviews

57 approved reviews, newest moderated first

Arash M.
May 1, 2015
Overall TamasBaVatan is good. But Sad that it got expensive and not competitive anymore.
The raised price of calling will definitely influence in my next purchase. In terms of Quality and Reliability, I can not rely every time on TamasBaVatan. Sometimes the call quality is good. And sometimes it does not let me even to call. The noise, the unwanted line disconnect and call rejection is another drawback that I experienced. I like the KeepCalling App and the caller ID concept but I once again as I said above I wish it had a better line reliability. Hope this review can change something.
Response from TamasbaVatan.comMay 4, 2015
Hi Arash, Thank you for taking the time to review our service. The rates are heavily influenced by the market evolution, which is not something we can control, unfortunately. Regarding the quality, one of our colleagues in the Customer Service will contact you to investigate the issues you reported. However, this is an aspect that you can control, by using the Star Rating system, available in your Account activity. This feature allows you to evaluate the quality of every call you make. Keep in touch! TamasbaVatan.com Team
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Abbas
May 1, 2015
Quality
The quality of calling is not good at all.
Response from TamasbaVatan.comMay 4, 2015
Hi Abbas, Thank you very much for your feedback. One of our Customer Service colleagues will contact you shortly to investigate what happened and find a solution to this issue. For the future, please use the Star Rating system, available in your Account activity. This feature allows you to evaluate the quality of every call you make. This way, our technical team will solve this issues as they appear. Keep in touch! TamasbaVatan.com Team
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Soheil A.
May 1, 2015
Not too bad
The call quality is usually good. The only complain I have is the promotion coupon would not be applied when I have auto recharge. It would be nice to apply the promotion automatically for people who have auto recharge
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Ali M.
Apr 27, 2015
you increased the rate of calls to my home 200% w/o advance notice
we noticed as of April 4th 2015 any call we make to Iran has bee double the charges e.g 3.9 c to 7.8 4.9 to 9.8 5.9 to 11.98 we are not satisfied and we are shopping around for better rate to switch our long distance. thanks
Response from TamasbaVatan.comApr 27, 2015
Hi Ali, Thank you for taking the time to evaluate our service. We are very sorry for the inconvenience, but the rate changes depend on the market evolution, which we cannot control. If our costs increase, the rate also increases; when our costs decrease, we also decrease instantly the rates. You can stay updated with these changes by subscribing to our newsletter. Keep in touch! TamasbaVatan.com
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Mohammad J.
Apr 22, 2015
I recommend this company.
The quality of call is excellent so that sometimes I forget that I am making a long distance call. The only complain is regarding the rates which is higher than some other companies that I use their service.
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mohammad G.
Apr 17, 2015
TamasBaVatan
It is a good app but sometimes the voice quality is poor.
Response from TamasbaVatan.comApr 20, 2015
Dear Mohammad, Thank you for your valuable feedback. One of our colleagues in the Customer Support Department will contact you and check what happened. In the meantime, you may use the Star Rating system, available in your Account Activity, to evaluate the quality of every call you make. This way, our technical team will solve this issues as they appear. Keep in touch! TamasbaVatan.com Team
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Vahid A.
Apr 13, 2015
Very good service
I use this serive for 2 months It is the best way to have two way comunication outside US.
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Sirous G.
Apr 10, 2015
Below Average
The service is OK however they change prices by extremely higher margin without they notify you. When we call to talk to someone no one is there to answer your questions, but connection is good.
Response from TamasbaVatan.comApr 14, 2015
Hi Sirous, Thank you for taking the time to evaluate our service. The rate changes depend on the market evolution, which we cannot control. If our costs increase, the rate also increases; when our costs decrease, we also decrease instantly the rates. Regarding your attempts to contact us, our Customer Service will contact you to see what happened, as we are available 24/7. Keep in touch! TamasbaVatan.com
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