Founded in 2010, TamasbaVatan.com is a website dedicated to help Iranian people living abroad keep a close relationship with their loved ones back home in Iran. The services TamasbaVatan.com offers range from voice credit to mobile recharges.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
TamasbaVatan.com (tamasbavatan.com) has 57 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Computers & Phones · ALPHARETTA, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Showing 10 reviews with 1 star · Clear filters
Tara A.
Why I can’t call Iran for about 3 months, it asking to enter the code that before didn’t ask now asking and not connecting to any line home or mobile, even though is very expensive but not working at all now.
Frank
14 cents per minute for calling mobile phones in Iran. They raised their prices from 6 cents/minute to 14 cents/minute without notifying customers. Go capitalism.
Response from TamasbaVatan.comJun 30, 2015
Hello, Unfortunately, we had to increase our rates due to local operators' decisions in Iran. Whenever our costs decrease, we will instantly decrease our rates. We did send emails notifying customers about this, but in order to receive them you have to be subscribed to our newsletter. To do that, please press the button "Get Offers" in the footer of your account. Your TamasbaVatan.com Team
Seyed Mohammad T.
Dear Technician Hi I would like to let you know that we are not absolutely satisfy from your service quality based on your price and your advertisement! Maybe it was the last credit buying for us and i want to change our company to another which is more reasonable. we have to call 3 or 4 times for connecting and after that during the talking it become disconnected! I think it is not true based on your advertisement which your rate and quality is one on the bests! I hope that you work on these important issues that in the competition word about your business one unsatisfied customer omit more that thousand future customers! best Mohammad Talebian Calgary Canada
Response from TamasbaVatan.comMay 6, 2015
Hi Seyed, Thank you for taking the time to review our service. One of our colleagues in the Customer Service will contact you shortly to investigate what happened. Still, you may control the quality of the service by using the Star Rating system, available in your Account Activity, that allows you to evaluate the quality of every call you make. This way, we would be able to solve these issues as they appear. Regarding the rates, unfortunately their evolution depends heavily on the market and the current context requested this decision. However, as soon as the market allows us, we'll decrease the rates. You may keep yourself informed about these changes, offers, promotions by subscribing to our newsletter. Keep in touch! TamasbaVatan.com Team
Abbas
The quality of calling is not good at all.
Response from TamasbaVatan.comMay 4, 2015
Hi Abbas, Thank you very much for your feedback. One of our Customer Service colleagues will contact you shortly to investigate what happened and find a solution to this issue. For the future, please use the Star Rating system, available in your Account activity. This feature allows you to evaluate the quality of every call you make. This way, our technical team will solve this issues as they appear. Keep in touch! TamasbaVatan.com Team
amir L.
I couldn't use it efficiently in pick time ( Nowruz)
Response from TamasbaVatan.comMar 23, 2015
Hi amir, Thank you for taking the time to review our service. We would like to help you improve your calling experience. In order to do so, please use the Star Rating system, that allows you to evaluate the quality of every call you make. This way, we will notice in real time this kind of issues. Also, one of our colleagues in the Customer Support department will contact you to investigate the problems you reported. Keep in touch! TamasbaVatan.com team
masoud G.
Representatives do not know what is going on. Have no knowledge about their own web site adds. Last time for me with this company
Response from TamasbaVatan.comFeb 17, 2015
Dear Masoud, Thank you very much for using our services and we apologize in advance for any inconvenience you've might suffered. I can tell you for sure, that the information provided by our Customer Service representatives is the one you should always trust as it is 100% accurate. Also, please remember we are always here to help. If you still have questions, please let us know. Thanks again, TamasbaVatan.com
Sara J.
The quality is very low. I can't hear the other party talking or I hear echoes often.
Response from TamasbaVatan.comJan 21, 2015
Hi Sara, Thank you for your valuable feedback. We want to help you improve your calling experience. In order to do so, please use the Star Rating system, that allows you to evaluate the quality of every call you make. This will enable us to notice this kind of issues as they appear. Keep in touch! TamasbaVatan.com Team
AJ
A while ago they doubled their calling rate to Iran (which is the main country to call to for this website) to 0.079 per minute without any notice. So I was spending all my credits without knowing the price is more than double. Today I noticed that they are charging me even more, 0.089 per minute.. what the hell?