Erin
Everything was awesome
Everything was awesome. Everything!

At Talis, you can find all the pet supplies your furry, fishy, scaly, or feathered friend needs to feel happy, safe, and clean. For over a decade, our brand of family-owned stores has been serving nutrition and supplies for pets. We have the best brands of animal food at the best price. Buy from our online pet store .
Talis-us (talis-us.com) has 108 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Erin
Everything was awesome. Everything!
Luke S.
When it comes to pet food options and what might work best for your pet, the employees at this store are always so helpful. I highly recommend Talis - US! Thank you so much!!
Response from Talis-usNov 30, 2023
Thank you
Harry B.
Ordered some arcadia lights which they had in stock and others didn't. Shipping was prompt. Unfortunately, the deep heat emitter was damaged during shipping. They shipped another in a day of me emailing. Will order from them again. I would recommend them to everyone.
Response from Talis-usNov 30, 2023
thank you
Shaun S.
BUYER BEWARE CAUTION. This guy is nothing more than a scammer watch out and please read. Update again after filing a dispute with affirm the company lied to them and said I didn’t send the package back in original packaging. So I’m now forced to pay 621 dollars for a cage I don’t have. Don’t waste your money this guy is a scumbag. Don’t you all love a good fight with a company as low as them I’m not harassing your 5 little employees of what you call a company. You wanted to go there with me on here instead of fixing the problem over email. Or even letting me speak to you over the phone nobody can get though to your company. Since this is the way I can talk to you. I did what you told me to do for the last time I sent what ups gave me. You’re a scumbag just like your company holding my money for something I don’t have. Why did you change what you wrote because you knew it made your company look bad by saying you spent my money on this review for you. Don’t change nothing please let your potential customers see what your company is all about. You’re just mad because your one man band company sucks and I hope the world will know. 25 people already saw this review and I hope they didn’t buy from you. Do right by your customers that’s all I’m saying. He we go again your an idiot. I’ve sent the tracking numbers check your emails you have the product why do you still need the tracking numbers You just made your company look like garbage by you telling everyone that you spent my money. Yes I have evidence just like I said in my review you and your company is big scumbags. Nice you spend my money for a cage I don’t have. You keep telling yourself you have thousands of happy customers when you do stuff out of your house you don’t have the proper product on hand. You are out here just stealing consumers money Do your research on this guy before you buy. I will continue updating since you are holding my money. Looks like he had family to give them good reviews after mine. That way everyone sees the good reviews but everyone must read this. More on how they treat their customers. They are telling me I need to pay 380 dollars for shipping the product back to them. They gave a partial return. Why are you still charging me 621 dollars for a birdcage I don’t have. You really want to do this on here. On a review for your company.you all call your paying customers delusional last time I checked you needed a license to be a therapist I’m sure you don’t have one. Not answering calls not responding to emails. Can’t believe you’re still fighting with me about this but yet y’all can’t pick up a phone waited on hold for over an hour today. I paid for shipping so no ups isn’t working for free. Updated again. Look how they treat their customers by calling them names. If y’all want to do business with someone like that then have fun with it all. This company can go strait to hell. Updated since there response. I will be filing a complaint with the BBB as well. Miscommunication about the whole thing they told me to request ups claim. I did exactly that. Then they told me they didn’t ask for that I have proof through email. Ups told me they were taking care of everything. I asked for a customer service number and never got one so who is the shady people here. Do not buy from this company. I wouldn’t have given any stars but unfortunately I have to give one. In my eyes they get zero not worth it. I had to send multiple emails before I got a response. Over 20 emails and still nothing done still going back and forth over email. The bird cage I bought got shipped to me damaged. There is nothing protecting it from shipping. Got in touch with them immediately. They will charge a 15% restock fee in my case almost a 160 dollars. They are still trying to make me pay 1200 for a cage I no longer have. If you’re an exotic bird owner you will not feel safe with this cage. Very sharp edges and grates. Don’t be a victim like me there is better quality out there. Please look around
Response from Talis-usOct 19, 2023
Again we need the tracking number you shipped to us and not we shipped to you Why did you notify UPS that you received a damaged package when the item arrived in perfect condition? Instead of returning the item to us for a refund you decided to open a claim with UPS and not pay for a return label. We are please asking you to stop harassing our company and our employees You still haven't provided tracking number for return product. Please don't send our tracking number we send product to you Before you accuse someone you need to have evidence. Do you have evidence? We have thousands of happy customers I am very sorry but we don't have your money. We are very sorry that this is the impression you got from our item and our company. We have many satisfied customers that have been praising this item and have had a good experience with our services. We politely asked you to please send us 7pictures that UPS has requested, and we received no response. If you are not satisfied with your purchase please return the item to us and we will be happy to refund you. Why are you delusional customers Why are they still trying to make you pay 1200 for a cage? Please return our product and get a refund. Why do you report to UPS the second box damage if he is absolutely intact you didn't tell us anything about him. Customer service telephone you can find on our website Please share how we treat our customers. We treat our customers very well and they treat us well too. We just asking for information because UPS not working for free
Todd A.
Went together in about two hours with two people. Nothing was missing. Not very difficult to assemble and the pieces fit together well with a rubber mallet to help press the plastic connectors in. I will be reinforcing the screens because the cage is outside and predators may push the screens in to get to my parrots. My two birds will love their new outdoor home.
Response from Talis-usMay 24, 2023
Thank you
Donielle P.
Found this company while looking for a specific higher-end dog treat and nobody had it. They showed it in stock so I purchased. Shipping was EXHORBANANT and I understand shipping costs. just too much but I wanted these treats. Additionally, they took a full 30 days to ship an in-stock item. i will not shop here again, and plan to proactively order from other places. Had I recd an email that told me it would be longer, I would not ding for the length of time but i did not. Item was packed ok and arrived safe. Giving 2 stars because the item was authentic.
Response from Talis-usMay 12, 2023
Sorry to hear you are having trouble Please be advised, due to current market conditions, challenges around manufacturing staff shortages, and supply chain delays some of the products may be delayed. Please be patient as we diligently work around the clock to resolve these issues. We appreciate your support and understanding during these challenging times.
Peggy W.
I ordered the parrot Sunseed. The 25lb bag was well packaged, the bag itself was not ripped and there were no bugs or larvae. I haven't had time to see if seed will sprout but I imagine it will considering the condition of the product.
Response from Talis-usApr 5, 2023
Thank you
Shay
Let me know order confirmed and when it shipped. The dog catchers are hard to find and I was leary of buying from a company I hadn't heard of before. Good Job!