talechReviews of talech.com

2.6113 reviews
Internet & Software
145 Forest Ave., Palo Alto, California

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talech

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About talech

talech is a simple yet powerful point of sale software for restaurants, retail outlets and service businesses such as salons and spas. talech POS software does the basics like processing payments reliably to inventory management, table management, labor management and real-time analytics. It all adds up to streamlining time-consuming tasks and freeing up time to focus on the things that make the difference to your business.

talech (talech.com) has 113 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: talech.com
Website: talech.com
Category: Internet & Software
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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talech reviews

Showing 58 reviews with 1 star · Clear filters

Richard
Sep 4, 2020
If this is in response to today the…
If this is in response to today the 9/4/20 then 1 star. I was not able to speak to anyone and was not called or did not connect to anyone. Our Credit card system is wonky and cannot last more than 5 mins out of the charger. The Reg. App is making me log in every time when starting the day. When that was never the case.
Response from talechSep 7, 2020
Hi Richard. Sorry to hear about the bad experience you have had. A member of our Customer Success will reach out soon to see how we can further assist you.
Shelli
Aug 31, 2020
Lots of flaws in the system
Lots of flaws in the system. Constantly have to reenter data. The data is incorrect frequently. The system lacks perks that other programs offer. The system is extremely slow to load on the ipads.
Response from talechSep 1, 2020
Hi Shelli. Thanks for your review and sorry to hear about the negative experience you have had while using talech. A member of our customer success team will be in contact with you soon to see how if we can help to resolve any of these issues.
John
Aug 31, 2020
Terrible customer service...I’ve been…
Terrible customer service...I’ve been charged for fees and equipment that sat for months due to availability to install...once installed continue to have problems which hurt our operations to the point customers walked out!
Response from talechSep 1, 2020
Hi John. Thanks for leaving a review. Sorry to hear about the negative experience you have had. A member of our customer success team will reach out to you soon.
Rob
Aug 31, 2020
Product and customer support sucks
Product and customer support sucks
Response from talechAug 31, 2020
Hi Rob. Thanks for leaving a review. A member of our customer success team will reach out to you soon to see how we can improve your experience of using talech into the future.
Diane R.
Jul 20, 2020
Waited for over two weeks to get a…
Waited for over two weeks to get a response on MAJOR time sensitive payment issues. We were unable to process payment during our busiest days of the year. Our business was dramatically hurt by Talech.
Response from talechJul 20, 2020
Hi Diane. Sorry to hear about the issues you have experienced. A member of our customer support team will reach out to you soon the help get your issue resolved.
Ricky M.
Jul 19, 2020
worst customer service
worst customer service
Response from talechJul 20, 2020
Sorry to hear about the issue you have experienced with talech. We are constantly working on improving the standard of customer service we provide to our valued customers. A member of our customer support team will reach out soon to help you in whatever way possible.
Summer S.
Jul 17, 2020
The only thing Talech is consistent with is being a complete failure to retailers who rely on them.
A complete failure time and time again. They are actively damaging my relationships with my clients by sending them unauthorized emails 3-4 in as many minutes every day now. They lied about fixing it, so I assured my clients it was done with. They then lied about a work around, and now they tell me they don't know when it will be fixed. They made me a liar to my clients, and it's not the first time.
Response from talechJul 20, 2020
Thank you for your review, Summer. We are disappointed to hear about the negative experience you have had with talech. Our technical team are working to resolve the issue you have highlighted.
Zach
Jul 17, 2020
Horrible customer service
Horrible customer service. Glitchy software.
Response from talechJul 20, 2020
Thanks for your review, Zach. Sorry to hear about the negative experience you have had with both our software and customer service. We have made improving our standards of customer service and reducing glitches a priority in recent months. A member of our customer support team will reach out soon to understand the problems you have been having to a greater extent and hopefully find a resolution.

talechReviews of talech.com

About talech

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talechReviews of talech.com

talech reviews

If this is in response to today the…

Lots of flaws in the system

Terrible customer service...I’ve been…

Product and customer support sucks

Waited for over two weeks to get a…

worst customer service

The only thing Talech is consistent with is being a complete failure to retailers who rely on them.

Horrible customer service

About talech

About these reviews

More in Internet & Software, California

Ionblade

First® | #1 Rated Prenup Platform

Inclined

Supportly App

talech reviews

If this is in response to today the…

Lots of flaws in the system

Terrible customer service...I’ve been…

Product and customer support sucks

Waited for over two weeks to get a…

worst customer service

The only thing Talech is consistent with is being a complete failure to retailers who rely on them.

Horrible customer service