Julie S.
NO response, Dr. is a BOT
I had dosage question. The does was different on vile that the instructions I COULD NOT get an answer. The dr is a bot. NO ONE would respond to me. For this reason I went with the lessor does again because I could not be sure what to do. So in turn I spent less money with you. I have been receiving the doses, just can not get any questions answered. I asked for weeks. that does not seem to be in my chat anymore!! I sent photos.....
Response from Trava HealthSep 6, 2025
Hi Julie, We’re very sorry for the frustration you experienced and for not receiving the timely support you needed. To clarify, our doctors are real licensed providers, not bots, and we regret that your concerns were not addressed properly. We understand how important accurate dosing guidance is, and you should never have had to feel uncertain about your treatment. We’re reviewing this internally to ensure it does not happen again, and we’re committed to improving our response times so all patient questions are answered promptly and clearly. Thank you for bringing this to our attention.



