RA
Cheaper prices would be WONDERFUL
Cheaper prices would be WONDERFUL

Revolutionizing healthcare through patient-focused telehealth. We break barriers with innovation, compassion, and excellence, fostering a healthier global community.
Trava Health (taketrava.com) has 143 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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RA
Cheaper prices would be WONDERFUL
customer
I've been using Trava since April 2026 with mediocre to poor results. I use Tirzepatide and have only lost 4 pounds in 4 months despite messaging and asking the physician for advice on type of medication that may be more effective and dosage, I receive generic auto response from the physician messaging. I've paid hundreds of dollars each month as the price gets exponentially higher with each higher dosage for little result. Additionally, the online ordering process is redundant and not user friendly - the consumer fills out the same order information each refill as if it is your first order. I will not be using Trava after this last order. I've tried to be patient and loyal however Trava appears to be another online company taking advantage of consumers trying the current GLP phenomena for effective weight loss.
Marty and M.
I have been with this company for a few years now. THEY USE TO BE CONSISTENTLY FANTASTIC. I got charged a couple of months ago for an additional Item that I did not ask for. I spoke to the manager Natasha who said she could not resolve the issue because it already went out and I would have to go through the returns process BUT she would look after me in my next order (I DID NOT HAVE THIS EXTRA MONEY and it put my bank account in arrears...She is clearly to busy to genuinly care about us customers and she DID NOT look after me with my next order and that order is now a script down on top of that. Their has slso been a few smaller issues in the last year that all add up in the end.
Barry D.
The first 3-month subscription plan was fine, I was on tier 1 so it went 2.5, 5.0, 7.5. Cool, makes sense to ease into it, the medicine was legit, fast shipping, no problems. But the second 3-month subscription plan that the website MADE me pick, had a plan that was 5.0, 7.5, 10.0. So that is 2 months of backward progress. I couldn't change the subscription to what I wanted, which was 3 months of 10.0mg, the website wouldn't even allow me to pick the next logical increments: 10.0, 12.5, 15.0 plan. So, I sent an email to customer service letting them know I'd be happy to renew the subscription for the next tier of dosages that makes sense, but I never got a response back. So, I never renewed. Legit medicine, comparable prices, but their tiered plans don't make sense, and nobody cares enough to fix it or respond.
Response from Trava HealthSep 6, 2025
Hi Barry! Thank you for taking the time to share your feedback. We’re glad to hear that your first subscription experience went smoothly, but we sincerely apologize for the frustration with the second plan and for not receiving a response to your email. We understand how important it is for the dosage progression to make sense and to have flexibility in choosing the right tier. We’re currently reviewing our tiered subscription options and communication process to ensure they’re clearer, more consistent, and responsive to individual needs. Your experience shows us where we need to improve, and we truly appreciate you pointing this out.
Yara O.
I’ve loved using Trava health for my GLP-1 medication until recently. I understand that Trava has switched pharmacies, specifically to Greenwhich pharmacy. I read bad reviews on Reddit about how Greenwhich is not officially licensed in every state which is worrisome. Additionally, what concerns me the most is that I bought a 3 month supply of GLP-1 in June (with Greenwich pharmacy) which I haven’t had a chance to start yet because I’m finishing my last supply from Trava, but I noticed the first medication (10mg) is not properly labeled with the dose as the other two which makes me even more cautious to take the medication. This makes me doubt the validity of the pharmacy and the medication, and that I may not feel the effects or worse, it’s not safe to take. I’m disappointed because I’ve lost $700+ on a supply of medication I may not take as I don’t want to risk my health. It’s unfortunate because I’ve referred many friends to Trava since my experience has been great up until now. I will say - the customer support and service is amazing. I do appreciate the folks (CS and doctors) who respond to me quickly to answer my questions. Delivery time was not an issue despite others complaining about it taking weeks to get their medication. It took me maybe 2-3 days to receive mine.
Response from Trava HealthSep 6, 2025
Hi Yara, Thank you for sharing such detailed feedback—we truly appreciate your honesty. We’re very sorry for the concern and disappointment this has caused, especially after having a positive experience with us in the past. To address your concerns directly: Greenwich Pharmacy is a licensed pharmacy, and all medications dispensed are compounded under strict regulations and quality standards. That said, we take labeling concerns extremely seriously. We apologize that one of your vials was not labeled in the same format as the others, and we are actively addressing this with the pharmacy to ensure it does not happen again. Your safety and trust are our top priorities, and we never want you to feel uneasy about your medication. We’re grateful for your kind words about our customer service and doctors, and we’re committed to making sure your experience going forward reflects the high standards you’ve come to expect from us. Thank you again for your feedback and for referring friends to Trava—it means a lot.
customer
I was initially so impressed with Trava. Their pricing and product is unbeatable in my opinion. The customer service initially was great. I would receive my product within 4-6 days, so I always knew when to order more. I placed an order only to be told after ordering that it would be delayed but never told for how long. After a few messages to someone who didn't seem to care, I realised I would completely run out and and wasn't getting any resolve. I was abruptly forced to stop my meds, which has been hugely disappointing. I was always the one on various forums, that would recommend Trava. I never asked for a discount, I was never an unreasonable client. They made NO effort to even try get my product and were no bothered at all they lost a customer. At some point a new messaging platform arrived and it felt like I was speaking to someone who didn't care. The fact that they don’t respond to any reviews here either should be an indication of their passion for customer service / lack thereof.
Response from Trava HealthSep 6, 2025
We’re very sorry to hear about your recent experience and the frustration of being left without your medication. That is never the situation we want any of our patients to be in, and we sincerely regret the stress and disappointment this caused. While we’re glad to know you were initially impressed with our service, we recognize that consistency matters just as much. We apologize for the lack of clear communication around delays and for the way your concerns were handled—we take this feedback seriously and are actively working to ensure our patients always receive timely updates and support. Thank you for sharing your honest experience. Your feedback helps us improve, and we truly regret that we let you down.
Nicole U.
My first order was shipped immediately. I placed my second order 6/21/25. It is now 6/30/25 and they have not shipped the order from the pharmacy. They have $750 of my money and it takes hours to days to get a response from them. I will have to explore talking to the bank to report fraud.