Take CommandReviews of takecommandhealth.com

Still no return call canceled account have called in several times. They said they would call me by the end of the day every single time this has been going on for over a week now.

I replied to a declined coverage email. After not getting a response for a couple of days, I called the phone number and elected to get a call back since there was a wait. I explained my concern and was instructed to reapply after removing my tax credit on the market place. I did so and reapplied and was again denied. This is the third time I am reapplying. The representative on the phone assured me I should not be denied again after applying this time. Very frustrating process as a new user.

Really bad my insurance is past due and i have a lot of problems .

Policy just started on 2/1/2024…and the customer service rep hung up on me twice so far it’s been a nightmare

I can’t even describe how how frustrating and mad I have been with the company until this incident! I had to go to this company per my employer to pick out a plan. After choosing a plan and getting a quote, I received a bill for $150 more than the plan I picked. I sought out representatives from this company as well as bcbs to figure out what to do and then was told I had to pay the new amount. And then was told, they would see if they could reimburse the difference! Of course still nothing has been resolved after probably 4-5 hours on phones at various times. After more phone calls, emails, and TIME FROM WORK, I find out I was signed up for the wrong plan. I am Continuing to try to reach out and getting absolutely no where!! This is so sad that these companies are even in business!! By far worst customer service!! Please do not go through them!

Poor customer service, never answer or help customers with their concerns. Got my policy canceled twice because of them not providing and member ID number.

Customer service is literally nonexistent. First, there is no support phone line. If you call, it will be sent to voicemail every single time. They want you to message their team. And it takes DAYS for them to respond. My client is in limbo and unable to reimburse employees. But did they charge them for the monthly fees already... you bet they did! However, a sales rep will be available for a Zoom call right away. You are better off with any other HRA vendor. Stay away from this terrible comany.