take5oilchange.comReviews of take5oilchange.com

The only good thing was efficiency. Other than that. Way overpriced on everything. An already overpriced $100 oil change shot up to $200 with 2 air filters. It was outrageous and I feel dumb for letting them rip me off. I will never go back snd I hope everyone else will take my advice and not use them.

Took my Honda CRV for an oil change at the Take5 location in Smryna, TN before the Easter holiday and one of their incompetent technicians failed to properly secure the skid plate. Next day I was traveling with my family and 30 mins into the drive, the plate breaks loose and creates sparks under the car and almost gets us in a wreck! Called both the corporate offices and the specific location to file a claim and report the incident and haven't gotten any resolve from either. Apparently this location is a franchised location, so Take5 corporate has zero control over any correspondence or timeliness of handling customer complaints. When I called the actual shop to talk to the manager/owner, they kept me on hold for 20 minutes and I could hear them laughing in the background. They have poorly trained technicians that put people's lives at risk, cost customers money in damages with zero resolve. Here's hoping they can go bankrupt or get some giant lawsuit that takes them down. Based on all the negative reviews, they 100% deserve it.

Won't let them change on a lawn mower after my experience. Have a diesel pickup. Ended up costing me $525 for a full service. They didn't get the oil filter o-ring set properly & oil leaked out a gallon off oil before they caught it. They rounded off the corners of the fuel filter. Had to get it replaced. Found on line their brand of oil filter should last 10,000 miles. My oil change in owner manual says 15,000. Won't ever go there again. Cost me another $400 to get name brand filters & replace fuel cap with a aluminum one. $525 dollars with a coupon that turns out it was only good on 4 gals. NEVER AGAIN. Crew more interested in trying to up sale.

I have been going to Missouri City TX location but it recently had a staff change to a bunch of young kids who were rude, spraying each other with water & had me leaving with my hood not latched. Careless and unprofessional. You've lost a client to competition!

Great service

Took my car in for an oil change and they recommended a coolant flush. I allowed them to do the extra service, and less than a day later my car had such a coolant leak that I had to add coolant just to get home, and then add more coolant the next morning just to get to a repair shop. I filed a claim and it was denied (after taking 4 months) because they say it was most likely already damaged and their coolant flush only unearthed the leak. The leak came from the diesel system due to an overtorqued cap - substantiated with videos and pictures and they still deny the claim.

Worst service...waited over 45 minutes to have an oil change then once the tech started it, he told me he could not service my car as they bolt was stripped...I KNOW this was not true...also told me I needed more oil than I knew I did...then told me the mileage for the oil change I wanted was only going to last 3K miles.. I knew that was not true as well....I went to the dealership, got it done with no problems and cost me less...Springtown, Texas will not tolerate such poor service and the cost is too high.

Rogers Road Wake Forest Shop. My experience today was beyond terrible. I had to wait a hour as there were only two technicians. Candidly, I get things happen and was not that worried about this. However, when I was about done, the technician brought over the dip stick to show me the oil level while the engine was running. I told him he could not get a proper reading while running and he told me "sure I can" and walked off. Well.... I left the shop and within 10 minutes the engine service notice told me I was low on oil. I stopped, turned off the engine and checked the oil. The dip stick was dry. Yep...I turned around. When I arrived another technician came out and I told him what happened. He checked the oil and tried to convince me the stick was wet. I told him it was dry. He checked again and walked away and came back with oil. He put in two quarts and I asked how this happened. He said the vehicle had 2 settings and he chose the wrong one and walked away. Well, that was just BS and the sad thing...he did not care, never said he was sorry or anything. Sad because I have used them now for 3 years. Not again.