take5oilchange.comReviews of take5oilchange.com

Took totally too long and they would not redeem coupon saying you have to download it the day before it finally came when they were done also did not reset my oil change system saying just look on utube.

I would give 0 if I could. They get NO stars from me! I went to Take 5 to get an oil change on a brand new 2025 Kia Sorento. I just found out that they put the wrong oil in my vehicle. And likely why it has been stalling/hesitating slightly ever since! I got the vehicle brand new in 2025 and it was not doing any hesitating before I went to Take 5. I spoke to the manager Brian at the location on Powers Ferry Rd in Marietta, GA. He refused to refund me. He says it’s out of warranty but I had no idea I couldn’t trust them or had a reason to complain. I thought they were competent and doing the correct job I paid them for. Even after I told him that the Kia dealership said my vehicle is NOT to have W30 only W20 because using the wrong oil could mess my vehicle up. And it’s a European oil as well, that was not supposed to be put in. I want my money back. They risked the health of my vehicle despite my oil cap saying W20 on it. And now I see several BBB complaints that are about many things they do wrong including putting the WRONG OIL! DO NOT TRUST TAKE 5 for your oil changes. Many of the “positive” reviews are fake or family/friends of the employees or customers who didn’t know they should verify if it was the correct oil or not.

The business is a very nice concept, if it could be run properly and most importantly, honestly with the proper management, but it's not. I've been going to the Take 5 location on Scenic Hwy in Lawrenceville, GA for about four years. My last service in January 2025' was different. Drove off the facility, 5 minutes later my check engine light came on. And I realized how the name; Take 5 came about. Shut off my motor, no oil leaks, no loose connectors under the hood, drove back to Take 5, they directed me to the garage they send everyone who has a problem after leaving their shop. I was driving it with the light on. Been to couple shops, had it analyzed, I have a Right bank air fuel ratio, and O2 sensor problem now. But how? No problem before the oil change, but now I do. I wanted to change my oil myself, but I can't break loose the drain plug with 60 ft lbs of torque, it causes the oil pan to bend and ripple around the plug area, as it has been from previous oil changes. The invoice states the drain plug gasket was replaced, but I can guarantee you it wasn't; that's why the plug was overtightened, thus damaging the oil pan. I was telling our freinds about it, and the exact same thing happened to them from the Lilburn, GA Take 5 branch. They spent $2,600.00 drove home and the check engine light came back on the following day. The shop advised them that it's gonna be too expensive to repair it, so they donated it, and purchased another vehicle; all as a result of going to Take 5. I will never go back to them, or any of the other quick oil change shops. What's ironic is that they really aren't any less expensive than the dealers and real repair shops. Now I'm awaiting for a confrontation with their customer service management for retribution.

Lulu and Dakota at the 11211 N Dale Mabry, Carrollwood, FL location are an example of whar excellent service looks like. Thorough, fast, and friendly I will bring all my vehicles to them.

I have been using take five for a while I usually stop at the one on 31 in the loop in Tyler TX I went by today in between all changes to get them to check my oil tires etcetera there was three people working there was one other vehicle in there that they were already in the middle of working on I sat there over 25 minutes in the stall And they A lot of times two of them were standing around the toolbox in the other stall talking The guy in the pick up next to me that they were working on seemed as irritated as I was It's a shame because it's handy But I will never go back again

My sister and I went, and later, when we got home, we were going over the price of everything. We were charged for unnecessary things that didn’t need fixing when all we needed was an oil change. They kept adding things and telling us we needed to fix other things, just adding up the price more and more. When we reviewed everything, we were told that we were ripped off because they saw 2 teenage girls. The total price was ridiculous. We went to the Rome ga location near shorter university.

Had never used Take 5 oil change. Went to the location in Irondale Alabama. Upon arrival I sat in lane for 20 minutes before anyone came out. Was then asked to change lanes and enter stall. Employee popped hood. Sat for 20 minutes while all employees were attending to other vehicle…… I opened my door and closed my hood, checked to make sure I could leave safely. I WILL NEVER WASTE MY TIME WITH YOUR COMPANY. IF AWFUL SERVICE IS ALL YOU HAVE TO OFFER THEN YOU SHOULD CLOSE THIS LOCATION.

Paid over 100 Dollars and my filter was never changed.