As I experienced a change in accounts I realized I could not log into my old account with my old phone number and wanted to make sure as I created a new account that the old one was deleted and Ryan my account support made sure that it was successfully removed. As I am enjoying this site and wanted to continue my search. Thanks for your support Ryan.
Response from TAIMI LGBTQ Dating AppSep 26, 2022
Dearest Crystal, we're very glad to know that you were pleased with Ryan's support. We hope you continue enjoying the app! 🥰
MI
Mikhail
This app is straight to the point
This app is straight to the point, offers great premium deals and options to enhance your profile and experience. I would suggest it to anyone that is seeking anything or is interested in trying new things. Definitely a platform for all kinds of people.
Response from TAIMI LGBTQ Dating AppSep 26, 2022
Hi, Mikhail! Thank you so much for your kind review. It's lovely to hear that you enjoyed the Taimi app and recommend it to other people! 😊
TR
Thelda R.
Not A Problem Today ☺️
I had a problem with my profile and was instantly met with kind and polite help to resolve the problem! Online apps can be very scary when you think that something has gone wrong - my helper diagnosed and fixed the issue very quickly and took my concerns seriously. Thank you for your help!! I'm so glad it was just a silly jump scare!
Response from TAIMI LGBTQ Dating AppSep 26, 2022
Dear Thelda, we're delighted to hear that our support team did a good job with the problem you faced. Whenever you need us, you know where to find us! ❤️
DA
Danny
Weird GUI, Good Service
Weird GUI, but swift and friendly customer service.
Response from TAIMI LGBTQ Dating AppSep 26, 2022
Thank you very much for the review, Danny! Would you mind elaborating on what exactly was strange about our interface? We'd love to use your constructive criticism to improve it. As for your experience with our customer support team - we're glad everything went smoothly! :)
CS
Catalina santana Catalina S.
I dont know I'm not quit sure
I dont know I'm not quit sure
Response from TAIMI LGBTQ Dating AppSep 2, 2022
Hi, Catalina! Thank you very much for your kind rating. If anything comes up that you'd like to share, we're available 24/7 at [email protected]. :)
MB
Moshood B.
Their customer Service is very freely…
Their customer Service is very freely and they got my problem fixed with no worries.
Response from TAIMI LGBTQ Dating AppAug 18, 2022
Your generous words are very much appreciated, Moshood! I'm glad to hear that our support team helped you overcome your issue. 🥰
SF
SCAM F.
Total scam!!
This site Is a total scam you cannot communicate with members. It looks like You're sending custom messages but nothing ever shows up in your Chatbox This has been 100% Sense day one even a mutual match you send a message no Replies, you ask people to match you to test the system and no replies. The custom message probably doesn't even get through. Repeatedly since 2nd day asked this company to refund my money They said oh you partially use your service so you can't get a refund. They come up with excuses why the message system may not show messages back to you. Someone invites you to chat if you're lucky enough to get a mutual match I had 2, both online invited me to chat All you could do was send a auto chat Nothing of your own. Then there was a auto reply Then nothing I ended up being blocked by a Mutual match ,probably because I didn't answer the reply they made to my auto's response But I sent 3 different messages even tried a video call which didn't work. When I push the issue for refunds a few days ago They told me I couldn't get a refund. When I pushed it a few more times they said give us a copy of the Payment received in your email there was never a payment received sent to my email! They said they couldn't do a refund without it. They took the money from my credit card so they could easily return it. If you find the customer service telephone number to the company you will never get an answer it says there's no one to answer your call go to the website. Read the reviews on this site. There's a lot of variables but basically every But he is saying there is a big problem with their new system. And further you don't know what you're getting into until you fill out a profile. then they take you to pay Register, you have to pay! but you can't delete the profile you just put in . So you pay, Then you check when you see there are several blurry profiles like somebodys already is interested in you. you push on A Blurry picture they say to communicate you need to upgrade and also to see. Another 9.95. Then the picture is clear but communication still isn't possible. I don't know if people are getting my messages or not because I'm getting no replies of any kind They say that only mutual Matches can communicate With 2 showing 0 communication.I say that's pretty good proof a fraud Is going on. I've already tried to report this to the Google app report stating the basics under other. But it doesn't give you too much room to give details unfortunately.
I think that people should actually boycott this site! Because the LBGQ community Does not have very much to choose from, So this site seems to have been created or turned into Fraudulent money making Site, Based on the reviews of others and my own personal experience,. I'm reporting this to to the government agencies that oversight these things and actually Talking to the Senators to get a bill protecting the consumers from from other apps like this that force your registration force you to pay them, when they got your money pay again and then don't provide the services that they are saying they Provide.Believe me there are many! The worst part is There are sites that have scammers using text mail Subscriptions for offsite communication. They ask for texting personal information Sending pictures but refuse to talk in person. This site I don't know if there's scammers because there's no communication in any part of the platform that gets returned. My best advice to anyone looking for a dating site read the reviews before your Filling out anything because some sites keep your profiles up like like active members, even Filling out anything because some sites keep your profiles up like active members, even If they are not an active member. And make you pay to see if somebody read a message you sent. taimi In my opinion based on my experiences is intentionally ripping off the rainbow community because because they know they can get away with it they are based in the United States it's so they actually fall under the FTC rules Federal trade commission. And truth and advertising. After my experience with 3 different sites like this. One straight Site with 99% scammers over 2 months. And this site for one month. If it says free access but uses a credit card buyer beware. If you have to give your birthdate & another private information before your credit card .I would takecaution. Because with my experience You won't get nothing for free only the chance to window shop and that would be even on the 1st basic limited membership. The only thing I can say about these kind of sites especially taimi Dating site. Find a site that you pay one fee and all things are accessible most of these like, Taimi Is a fraudulent sight.😡👎I SAY BOYCOTT!!! TAIMI DATEING
Response from TAIMI LGBTQ Dating AppAug 18, 2022
Dear customer, thank you so much for the detailed review!
Allow us to clarify a few things.
To chat and match with other users, you need to match with them first. A match is a mutual like, so you get one when the person you've liked likes you back (and vice-versa).
As for the custom messages you send from Discovery, those are likes with comments. They appear for the receiver along with your like, but they won't show on your message threads unless the person likes you back.
Concerning our refund policy, you can consult it here: https://taimi.com/billing
We'll gladly revise your refund request if you require us to do so. For that, simply re-submit it to [email protected].
When video calling doesn't work, it's usually one of two things: the receiver is offline, or they have disabled video calls entirely. If the receiver was online and checked their video call settings, you may report a technical error to us.
Unfortunately, we do not have a telephone helpline, that is why a number wasn't provided to you. Our customer support team is available 24/7 at [email protected] and directly in the app.
Furthermore, it's important to make clear that Taimi is completely free in its basic version. You can match, chat, swipe, edit your profile, adjust your search preferences, customize your account with cards, make video calls, join group chats, and much more without any subscriptions or trials.
If you activated a subscription and experienced any technical issues related to it, please, let us know via any of our available support channels. We'll be more than glad to solve it for you.
I believe with that we've covered most of the points mentioned in your review. If we missed anything, please, let us know!
Thanks again for your honest criticism.
FB
Francis B.
I had a WOW experience with the support…
I had a WOW experience with the support team. It went very quick like 20 second and they were able to support me. This is an excellent job.
Response from TAIMI LGBTQ Dating AppAug 18, 2022
Hi, Francis! Thank you very much for your kind words. They mean the world to us! ❤️