Nancy D.
Shoes arrived 2 sizes to big
Shoes arrived 2 sizes to big. Terrible support. Suggested I STUFF the shoes to make them fit!! unreal. DO NOT PURCHASE
AFT was born out of a mutual love for uniquely designed and well-made products. We're meticulous in our work, intentional in our designs, and obsessive over what makes the cut. We design with boldness in mind to ensure all of our products are as unique and stylish as our customers. Every single detail of our shoes and boots are considered. From the laces to the eyelets, we take the extras steps to ensure the end product is perfect. Every pair is hand-cut and hand-painted using the best leathers from Europe. Your shoes will look beautiful right out of the box, and for years to come.
TAFT (taftclothing.com) has 46 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Nancy D.
Shoes arrived 2 sizes to big. Terrible support. Suggested I STUFF the shoes to make them fit!! unreal. DO NOT PURCHASE
Keaton W.
I bought 2 pairs of shoes the first pair fit nearly 2 sizes too big. Couldn’t return them because they are last chance and was in the process of reselling them when I started to see tears in the side. I am not about to scam someone into a crappy pair of shoes like what happened to me. Finally got the pair that fit me and they lasted 4 months. The designs are impressive and I love the looks but have been completely disappointed by Taft. I really hope the rest of the shoes aren’t like this.
Monique D L.
This is in reference to ORDER #397253 I found out pretty quickly that TAFT was a business that has a bunch of issues. When you go to their website, of course you choose the shoes that you like, then you look at the shoe size chart, of course it has US Men, US Women, UK and EU. My son wears a size 10 US, which is what I chose. The shoes that arrived looked like skiis, they were 2 sizes too big?? The shoes that I ordered, I didn't realize that the shoe's that I bought showed FINAL SALE, I didn't find out until I went about returning the shoes. Based off of the reviews on trust pilot and with the bbb, one of the major gripes, is that the shoe sizes do not match up, so when you get the wrong size, TAFT wants to point out the FINAL SALE, even though they know they know full well that the shoes won't fit in the first place. They are selling a subpar shoe, under misleading and sketchy rules... I returned the shoes, and sent an email to TAFT, to which TAFT answered back..."Hi Monique, Thank you for reaching out! I have reviewed your order and both of the pairs you ordered were final sale. The only thing that was returned in our system was your Order Protection for $3.15. Since the shoes did end up back to us, I would be happy to make a one time exception and refund your order. You should be seeing that soon! Let me know if there is anything else I can help you with! Mylee" Well I bought a 2nd pair of shoes (the same shoes) that I originally purchased for my son. I had to break out a tape measure to try to figure out how I was going to get their stupid size chart figured out, and measured the 2nd pair of shoes that I received in the mail. These shoes with a tape measure, are a size 8?? It's just ridiculous... the whole company needs to be shut down..
Raulalfredo E.
I’ve had my boots for 5 months and they are falling apart. Customer service is of no help. Don’t buy The soles are falling apart, this discoloration. I tried to use the warranty customer service said to go get them fixed and when I send them the receipt they’ll give me a 50$ coupon for and pair. Then they closed the ticket. Don’t but don’t buy
Maryla P.
Warning ⚠️!!! KØB Ikke sko i deres butik og de sender dem til dig i løbet 10 dage. Dårlig service og ingen sko og heller penge😱🫣☹️ Har købt to par sko i deres butik i Amsterdam. De havde ikke min størrelse så de skulle være sent med posten. Har kontaktet dem flere gange og ville også have penge tilbage. De vil IKKE give mig mine penge tilbage ca.1500 og bliver ved med at skrive at skoene er blevet sendt i mandag fra fabrikken. I dag er den 11. Maj og jeg stå uden sko penge og ingen respons fra dem😢SÅ DÅRLIGT
Raul E.
I bought a pair of boots in November of last year. The bottom is coming apart. I had high hopes but I was let down. Not worth the money or the risk
Dylan C.
The laces are stained brown and they are way way way too big. This is not a size 9. More like a size 11 And there is some torn stitching. Seems very low quality.
B O.
Very disappointed in quality of these shoes and even more disappointed with slow response from customer service. One of my shows has a gap in stitching that is 3/4" long. Can't even get anyone to reply to email. Needless to say, I will not return.
Response from TAFTMay 25, 2022
Hello! sorry to hear you are having trouble reaching someone. Feel free to DM us on Instagram or Facebook and I'll handle directly.