TadiBrothersReviews of tadibrothers.com

I contacted Tadi Brothers after seeing a YouTube video. My husband and I have been together over 40 years and getting creative for Christmas gifts can be challenging. The sales person who helped me with the purchase was patient, kind and generous in explaining things. I wished I remembered his name. I shared that I was hesitant in purchasing anything because I wasn’t really certain if the product was what my husband was looking for. I was eavesdropping on a conversation he was having with his friend. Tadi Sales Rep said not to worry that I could get a full refund if the product is not what he wanted. Sadly it wasn’t. I then contacted Tadi Brothers customer service and spoke with Florence explaining that I wanted to return an unopened purchase. She was as helpful and friendly just like the Sales Rep. She said she would call me the next day (today) we confirmed 9:30 am. The time came and went on my end. I’m in Sarasota Fl. I called customer service and got a message that their office was closed. I then realized that we were on different time zones. I left a message. A little past 10:00 am Florida time I get a call from Gabriel from Tadi Brothers. He called me even though it was after 7:00 am PST. Gabriel was just as helpful as Florence and the sales Rep. He was attentive and explained the return policy and process. This company has the best service I’ve experienced in a very long time. I applaud Tadi Brothers for really putting the customer first. It has been a very long time since I’ve seen and experienced such genuine customer service. Thank you Gabriel, Florence and the Sales Person. You represent your company extremely well and as a senior I was very grateful. Sincerely Shirley Vargas

Rose was wonderful. Answered all my questions and put me in the right direction.

I was very pleased with how well she explained what they had done and when I would receive my replacement camera her name was Josan I will give them my business again in the future thank you .

Sherwin was very knowledgeable support person, and although the connection of the second camera has not been established yet, I feel that we are on the right path

Josan called to let me know that she had received and took care of my order cancelation and refund request. Very polite and made sure if I had any other questions. I would do business with them again.

I initially googled side cameras for the vehicle & found a user that posted his setup. Rose was able to give me quick additional info through the Chat that wasn’t obvious on the site & was able to pinpoint the system I needed. One I decided, we completed the order by phone call. Fast & easy ordering.

Liked the product videos

Web page description and videos very informative. On-Line order process very easy.