Brett T.
Monitor never worked right
Monitor never worked right. Only one camera input worked. None of the buttons worked. Called once and e-mailed once, but no response. Extremely disappointed with product and customer service!

TadiBrothers | We Back You UpFor over 20 years, TadiBrothers has been keeping drivers, fleets, and families safe with technology you can trust and support you can count on. Whether it’s a single RV or thousands of fleet vehicles, our mission is simple: We Back You Up.Why TadiBrothers✅ 20+ years in the fleet safety game✅ Trusted by FedEx, Penske, and major utility & construction fleets✅ Rugged, IP69K-rated gear built for tough conditions✅ U.S.-based tech support with real engineers on the line✅ Systems that grow with you—future-proof and flexible✅ Straightforward pricing—no surprises, no gimmicksWhat We Do🚚 Fleet Safety Solutions – Scalable backup camera and visibility systems for every vehicle type🚙 Consumer Products – Reliable backup cameras and accessories for RVs, cars, trailers, and more🤝 Customer Support That Cares – Easy-to-follow guides, install videos, and live help 7 days a weekOur PromiseEverything ships direct from our California warehouses—no drop-shipping, no middlemen. If there’s ever an issue, you call us, and we make it right. With a 30-day money-back guarantee and solid warranties, you can buy with confidence knowing we stand behind every system.📍 Proudly based in Southern California, serving drivers and fleets across the globe.📞 Always here when you need us: 866-966-5550
TadiBrothers (tadibrothers.com) has 3,509 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 27 reviews with 1 star · Clear filters
Brett T.
Monitor never worked right. Only one camera input worked. None of the buttons worked. Called once and e-mailed once, but no response. Extremely disappointed with product and customer service!
Randy M.
5 stars my Butt It was bad enough what received was cheap Chinese garbage that did not even work but then I had to pay for return shipping on defective merchandise and then there is the threat of a restocking fee to boot .. just boxed it up for return and we will see how it plays out in the end but just get the slimy used car salesman vibe from this group. Bunch of crooks as far as I am concerned.
JOSEPH B.
Very disappointed the way this company does business they sell me a backup camera that the screen is broken and the transmitters have cracks in them they won’t send me a new screen they want me to pay to send the old one back so they can look at it and they they don’t want to do anything about the transmitters I will never do business with this company again
NLB
I ordered a backup camera for my F150 Truck with the expectation of easy and quick installation, as assured by the salesman. However, upon receiving the package, the only thing that proved easy was installing the rearview mirror. Despite seeking assistance from TadiBrothers, I found minimal support. Consequently, I had to resort to a mechanic for installation, incurring additional costs of over $300, bringing the total expense to over $600. Unfortunately, the camera's performance fell short, offering a subpar view compared to any stock backup camera I've used before. Additionally, the camera malfunctioned after only about a month of use. It remains unclear whether the issue lies with the installation or the camera itself, leaving me dissatisfied and back at square one. In hindsight, I regret not opting for Ford's installation services. If you're considering a backup camera, I strongly recommend going through a dealer. I've learned from this experience and won't make the same mistake again.
Peter O.
Web site sucks
Craig R.
Update: I was again forced to change my review so it could be published. Apparently Trustpilot believes in double standards for the use of peoples names on reviews. As long as you are praising them it is ok but if you have bad review trustpilot will remove it for the company. I now know how they have so many great reviews. Got an email wanting more info. Not much more info to give it is all spelled out right here. CS Guy was extremely rude, lied and called coworkers really ugly names. It started out good but went down hill in a hurry. First CS Guy refused to ship my part they owed me period until I removed the bad review I had put here. Claims his boss made him do it. If this is the way they do business stay away. This is mafia style business. They sent me two side cameras instead of a side and rearview. First customer service guy said they couldn't replace my the camera without them first having the wrong camera in hand. So then I was put in touch with CS Guy. Boy is this guy a joke. He would climb highest tree in the land to tell you a lie before he would stand on level ground and tell the truth. Talked to him on July 3 he swore to me my package would be sent 2nd day mail on July 5. so it would be here before we left on vacation. That was a lie it wasn't shipped until July 7 standard shipping which already guarantied it would not be here for our 3000 mile trip. Then USPS sent it to Maryland and it got lost and didn't show up for 5 days after we left on vacation. Also unless you have absolute line of site the wireless is a waste of money. Had a guy that had a $50.00 camera on a 32' trailer that the wireless worked like a champ. CS Guy need not see this and call me. If anyone calls one of the owners he claims made him make me removes the review needs to all. Ohhh yeah boss he also said your useless nephew was what started all of the problems and he doesn't deserve a job. I can't repeat here all the nasty dirty names he called him
Jessie
Terrible service. No follow-up after purchase, no installation instructions, paid for screen with remote and upgraded angle camera but did not receive remote and camera sent was the standard version. Made no attempt to notify me they were out of stock of the upgraded camera yet still charged me for it. Later, found same camera system on Amazon for half the price!
Paul
Tadi Brothers sent me a defective rear view mirror monitor. I returned for repair or replacement, and they told me it worked fine for them and they required me to pay for return shipping. When it came back, it was still not working. When I called them to let them know issues still existed, I was asked to send video of the issue. What I don't like is: (1) they act like they don't believe you. (2) they don't really stand behind their products.