Tackle WarehouseReviews of tacklewarehouse.com

On 12/20/2025 I ordered a number of items from TW and my credit card charged for the order. On 12/22/25 I received an email stating that one of the items, for which I was charged $10.12 plus tax, was out of stock and that I was refunded for the item. However, when I checked the refund, I found that TW refunded me only $8.43. When I contacted TW about the short refund, they informed me on 12/22 that the error would be corrected and the full amount refunded. On 1/7/26, weeks after the correction was to have been made, I again emailed TW about the missing money. On 1/8/26 TW responded that the refund of $8.43 had been made and the issue considered closed. Beware the fraudulent practices of TW.

Paid for UPS 2 day with the intention of getting my gear prior to my Northern Michigan Smallmouth trip. I ordered on a Wednesday morning. On the intended delivery day (Friday), I received an email stating that the 2 day delivery is now arriving on a Tuesday (instead of Friday). That's 6 days from my order day...and I paid for expedited delivery! That's an UNACCEPTABLE level of customer service from a company that bills itself as a leader in fishing tackle. I will NOT repeat.

THE ABSOLUE WORST SHIPPING I HAVE EVER HAD. WILL NEVER ORDER FROM THEM AGAIN.

Tackle Warehouse Order #8918293. I never received this order. Reported this several times. Contacted via email and telephone. Tackle Warehouse has been stringing me along. It was promised that the money for this order would be refunded. That never happened. I am very disappointed in Tackle Warehouse. I do not recommend purchasing from the Tackle Warehouse website anymore!

Company is worst ever. Shipping is horrible. Customer service lies. Wouldn't recommend this Company

I ordered a Graph Glass screen protector product for my boat. Since I installed it on my graph and was not happy with it, they said too bad. They told me to contact the manufacture. I cannot return it because it has been installed so they cannot resale it. So I am stuck with a 50 dollar POS.

I ordered from tackle warehouse and when UPS was supposed to deliver it, the driver left a note in my box stating attempted delivery. I have three cameras recording that the driver made no attempt to ring the bell and did not attempt to deliver anything. The driver left a note because he didn't want to have me pay duty directly. When I called UPS, they were no help at all. I called tackle warehouse and they told me it was a UPS problem and would not give me a refund. Tackle warehouse customer service were condescending and rude. I will never order from them ever again. I purchase stiff from other fishing stores multiple times a year and have never had such poor customer service. If you live in Canada, never ever order from this place. Appalling customer service.

I have ordered from this company twice now. 1st time it took almost 2 weeks to get my stuff. Still haven't received 2nd order and it's been over a week. Will not be doing business with them again. There is to many fishing tackle companies that has way better shipping and prices.