tablecoversnow.comReviews of tablecoversnow.com

Easy to design, easy to order, and the table cover arrived faster than expected.

Late delivery

Awesome product and order experience

They went above and beyond from what I'd expect, helping me with the design after multiple iterations of me trying to solve the issue. Highly recommend!

Placing the order was very simple. They also made it very easy for me to cancel part of my order. The art department gave me feedback on the files that I sent and made it easy for me to modify and send the new artwork. The digital proof was very helpful. The delivered product was exactly as expected. Will absolutely use them again if I need additional products.

I ordered a table cover, and specified the CMYK color, and uploaded EPS file with the same; they sent it promptly, but it was the wrong color. Not even close. It took over week and about 10 emails and phone calls to customer service to convince them to finally agree to send another, without charging me more for their mistake. Every email/call was answered/replied to by a different customer service rep in the Philippines, for a company that may be in Texas, maybe. At first, they refused to admit they made any mistake. After a few more emails and a 45 minute call, they only offered a 5% refund, if I paid to return the original. Then they offered that if I could prove I destroyed the original, they'd send a new one at my expense. When I pointed out the new proof didn't match the old one, even though, according to them, it was the same color, they didn't reply. Eventually, I convinced one service rep that it didn't match the proof, and they agreed to send a new one. That one finally arrived, is much closer to the specified color, but only closer. They never admitted their error. The customer service reps were nice people, but have clearly been given guidance that the customer is always wrong, and this company never makes a mistake, even when they do. Overall, a terrible experience. Avoid this company!

Quality table cloths. Very quick servide.

I ordered 30 table covers last month. 12 of them arrived with altered artwork instead of what I uploaded. The reason given was "sometimes our art department makes changes to give a better print" but cannot give me a reason as to how a small line of text that only identified the size of the table cover to our team could have made this an unsuccessful print. Secondly, I requested a different file be used in another order, however they still proceeded with my original file and sent me another 3 incorrect table covers that they will not offer a reprint for. So a total of 15 wrong prints and the only resolution offered was a 10% discount on a reorder.