TA3Reviews of ta3swim.com

TA3 does not care about you. I ordered a matching set bikini. I ordered both pieces at the same time, within the same order. The bottom piece of the set was a preorder. So the two pieces shipped separately even though I ordered them together. No problem with that. The problem is when I had to return because of a poor fit. TA3 says I have to return each piece (top and bottom) in separate returns because of one of them being a preorder. This means I will be charged two separate shipping return fees and two separate restock fees. This is not a transparent practice and is not explained when purchasing. It’s also absurd and completely unfair to the customer. If I had ordered them at separate times within separate orders, I would understand. But that is not the case. So they are robbing me. AND they won’t respond to my complaint. They did answer me to say I had to do two returns, but then they don’t answer when I explained the problem with that. In the business of UX design this is called an “edge case”. It either means the company doesn’t give a shit about overcharging you, OR it means they did not foresee this issue when designing the return process and website experience. But I wouldn’t know which because they won’t respond. And since they won’t respond, that means I have to go with that they really don’t care about their customers and are happy to overcharge you.

I just love this company. I have a ton of swim suits that I wear as bodysuits under shorts, jeans and skirts & lots of dresses as well. The Sqaurey & Lifty dresses they used to make, I wear them all the time.

I received a 3X instead of XS for one item. It was replaced. However, it felt like what I was asked to do was time consuming for me & that was a big issue for me. I am pleased with the actual garments themselves & just wish that they could do exchanges that does not involve a lot of work on the customers end, for items that the company itself made a mistake, or that we ought to be compensated accordingly,

I was upset by some of your return policies. From now on, I'll assume every time you have a sale, you can ONLY return for store credit which isn't great if you want to try a few suits and see which fits you best. Also, don't love how you have to pay to return and send back. My suit came damaged and for that I was able to get a full refund or exchange but you didn't have the same suit in stock so I had to order a new one.

Above and beyond customer service! TA3 truly cares about the quality and fit of their products in addition to the satisfaction of their customers. I have purchased 4 swimsuits, 2 swim skirts/ coverups and a dress from TA3 and will continue to buy their amazing products. They are worth every penny. Don’t hesitate to buy from them! They will absolutely take care of you if there’s an issue and their products are amazing. <3

Exchanged for fit without a hassle. I inadvertently received 2 identical suits when I only ordered and paid for 1. I sent both suits back and got my corrected size.

Ordered a pair of swimsuits for my wife, and of course I got the sizes wrong. We made the exchange and had no issues at all with the process. Took a little longer on the shipping, but other than that, it all went well. Will definitely be ordering more in the future.

The fabric, the fit, the prints, the wow appeal! My favorite new swimsuits!!!