SYLVIAR – Handmade custom formal dresses, tailored to your measurements at no extra cost. We use premium eco-friendly fabrics with strict three-stage quality checks, offering wedding, evening, and party styles for every body shape. Global shipping with dedicated customer support. Because every woman deserves a gown that fits flawlessly and makes her shine at life's special moments.
Sylviar (sylviar.com) has 21 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
sylviar.com
Website
sylviar.com
Category
Costume & Wedding
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 67% of reviews.
Latest
Most recent review: October 2026.
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Abito ordinato a fine luglio e mai pervenuto. Hanno sempre risposto al mio messaggio facendomi andare in posta numerose volte per inseguire un tracking mai pervenuto in sede. ma ad oggi nessun rimborso. Esperienza molto negativa
LB
Leonilde B.
IF I COULD GIVE A ZERO STAR, I WOULD GIVE 0 TO SYLVIAR
IF I COULD GIVE A ZERO STAR, I WOULD! SYLVIAR IS A COMPLETE FRAUD!
SYLVIAR IS A FAKE SHOP
It is a shame that Trustpilot doesn't allow customers to post photos, because I want the whole world to see the massive manufacturing defects and the ridiculous oversized measurements of both dresses. However, I have already posted all the photographic evidence on other public consumer platforms (Portal da Queixa) and sent them to my bank. If SYLVIAR has any shame or courage, I dare them to show the photos of the garbage they sent me!
Do not believe their fake description claiming they have "strict quality checks" and "gowns that fit flawlessly". It is a total lie! They sent me a first dress full of horrible defects, promised a 100% credit in writing, and then blocked my money by claiming their own website wasn't theirs! Out of honesty, I paid for a second dress out of my own pocket just to prove them wrong—and it just arrived wrinkled inside a plastic bag, completely huge, loose, and oversized, despite giving my exact custom measurements!
Two dresses, two complete failures! They have zero quality control, they trap customers' money, and their manager Ying is a deceitful ghost who has now gone completely silent. They deserve a ZERO rating for their dishonesty and poor-quality garbage. My bank is already clawing back my money through a forced international Chargeback.
Avoid these fraudsters at all costs!
LJ
Linda J. E.
I need this dress
I need this dress, asap, I have a wedding in Maryland, USA, On October 30, 2026! I have to travel a few days earlier. I will pay the extra charge for expedient shipement. order number SYLXT72423. Thank you, Linda Enochs
RO
Rose
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. they are fraudulent and of very poor quality and will not accept returns. Ordered a dress, hem is uneven and much longer on one side than the other. the stitching around the back zipper is caught and does not lay flat.
Paid $150 for a dress that is unwearable due to poor workmanship.
MA
Mariza A.
Poor quality
Do your self a favor ,don't buy it, is pretty in the website but when you get it is a piece of garbage,is no returns,you'll never see your money-back!!! I had to buy another dress, lost$118,very disappointed
TF
Tamara F.
I ordered one dress and received two of…
I ordered one dress and received two of the same dress. They say easy returns. NOT so! I tried for three days to get them returned and got a complete run around. I guess I am stuck with two poor quality, sleeves that were too tight dresses. I paid full price. I am out 286.88 and two non useable dresses! This company will is fraudulent! DO NOT ORDER FROM THIS COMPANY!
SR
stella R.
Do not use this site
Do not use this site ! Dressed are poor quality materials - made in China - complete false advertising and essentially non refundable - cost of postage (to Shanghai) and customs clearance etc.
Worst experience ever re online purchase. Do not use !!
Response from SylviarSep 30, 2026
Thank you for your feedback. We're sorry your experience fell short.
Our products are made in Asia under required quality standards, and we regret the item did not meet expectations. Return costs and customs for international orders can be frustrating—please contact us at [email protected] with your order number so we can review your case and find a solution.
We take all complaints seriously and would like the chance to make this right.
— Sylviar
NU
Nur
Material of the dress not as picture
Material of the dress not as picture, sizes run too small and very difficult to get the right address from customer service to return the dress, and the return address on package is fake.
They don't want to refund your money, they prefer for you to keep the dress even if the dress doesn't fit or is not the right material
Don't recommend this place
Response from SylviarSep 28, 2026
Dear customer,
We're sorry to hear about your experience. If you believe the material, sizing, or return process did not meet expectations, please send your order number and photos to [email protected]. We'll review your case and provide a satisfactory solution.
Thank you for your feedback.
Best regards,
Sylviar Customer Service Team