SWISCO,INCReviews of swisco.com

I needed replacement tabs for my screen Windows and couldn't find the right part in my local hardware stores. I needed them in white and tan. I was easily able to find what I needed and it was shipped promptly. I'm happy that my screens now fit securely in my window frames. I was impressed with the product information on the website. The photos and measurements made it easy for me to be sure I was ordering the right part.

I have used Swisco for years. Recently, I ordered a roller window assembly for my vacation home which was supposed to come with two wheels. I got one...not a big deal, right? YES! Customer service rep told me I needed to take a photo of the part with the missing wheel? Huh, it's missing. Do you not trust me? I don't know when I'm going to be out to my home again. I just want this window fixed. Wow...on a $4.25 item with a wheel that probably costs them $.02 from China. Will never buy from them again. Poor customer service. You can find everything you need on Amazon!

The replacement Parts exceeded my expectations, Fantastic customer service, I would highly recommend this company

I had looked everywhere for a replacement handle set for my old sliding door. Every replacement set I reviewed had a different mounting bolt spread. I noticed the name Reflectolite Products inside the existing handle and did a search. Swisco was the ONLY distributor that had the latch set with the correct bolt spread. The handle set not only fit but was well made and designed, is robust and fit perfectly. The new replacement set fit a door that is twenty four years old.

I ordered two channel balances for my non-tilt window. They were delivered quickly, were packaged securely, and when I watched the video created by the company, I was able to easily replace the parts in my window and get it operational again. Great service! Great tutorial!

BEWARE,  BUYER BEWARE and run away from this scam company. Never got order, company takes ZERO, NO accountability, they take your money and run you around. The company does not take care of customers and plays games with them.  Chris the Assistant Manager of Customer Service and Nancy the Manager of Customer Service are two clueless airhead clowns that mislead and misrepresent what is going on. They put themselves and their degenerate company first the customer is last. They do not take responsibilities for their negligence's. The entire organization is an F for failure. Don't believe any of their silly Mom and Pop, family owned nonsense marketing it's all a lie and BS go to big distributors and  big box outlets these people are ruthless do nothings.  With bigger distributors  you do not have to deal with rouge ghost degenerate owners and scam dishonest employees as you do with this scam NJ company. Their entire call center people lie, lie, lie and lie. Chris is weak, doormat that lies. On top of that, they take 50 cent parts and sell them for $5 wonderful degenerate people.

Can't thank this company enough looked everywhere for sliding gear for my mirrored doors thought l might have to replace the whole lot until swisco came to my rescue Had replaced the part in 20 minutes of arrival You can't get anything done in the UK excellent service God bless America

I'm hostage to this company in that I have a 40-year-old Acorn Dorwal and haven't been able to find parts elsewhere (yet). As I'm in CT and they're in NJ, it's well known that any Fedex service is next day and the shipping prices quoted are exorbitant. So, I paid $18+ to ship a $9 item as I have the door out for repair. 3 days later after label creation, the item has NOT left the building. What does customer service say? Rather than own the problem, they point at Fedex (who is still waiting for the item to hit their hands). Obtuse arguments are not customer service.