Everest Moving SolutionsReviews of swiftshiftvanlines.com

Response from Everest Moving SolutionsApr 16, 2026

We strongly dispute this characterization. The original quote is based on the inventory and details provided at the time of booking. If additional items are added or the actual shipment takes up significantly more space than originally listed, the price will increase accordingly. Extra volume is not free, and that is not deceptive pricing. Deposits are governed by the booking terms, and they are not automatically refundable simply because the final move scope changes. If a customer’s inventory exceeds the original estimate, the move has to be repriced based on the actual space required. We do not agree with the claim that anyone was intentionally misled, and we reject the suggestion that this was anything other than a move that changed from the original quoted scope.

Response from Everest Moving SolutionsApr 16, 2026

We disagree with this version of events. If the shipment used more space than originally estimated because of the actual inventory presented at pickup, the move would be remeasured and repriced accordingly. Additional volume is billed based on the shipment as loaded, not on what a customer hoped would fit. As for packing and unpacking, those services depend on the actual scope performed and the delivery conditions documented on the job. If the customer believes a specific paid service was not completed, that concern should be reviewed against the order, dispatch notes, and delivery paperwork. But to be clear, if additional items were added and more space was used, that is not “swindling” — that is a revised charge based on the actual move.

Response from Everest Moving SolutionsApr 16, 2026

We strongly dispute the claim that anyone was intentionally misled. Cancellations and refunds are governed by the signed terms and the timing and manner in which cancellation is properly processed. It is not enough to assume a move is cancelled without the required completion of the cancellation procedure under the agreement. If there was confusion between sales, billing, and the customer regarding cancellation status, that should be reviewed against the actual call records, emails, and contract terms. But we do not agree with the accusation that this company is “predatory” or that it simply invents rules after the fact. Refund eligibility depends on the agreement and the documented cancellation timeline, not on one side’s interpretation after the fact. If the customer believes the file was handled incorrectly, the matter should be reviewed through the proper internal process using the actual records.