SwiftqueueReviews of swiftqueue.com

Shambles of a system. GP surgeries need to educate staff on the system and communicate to patients in advance. Not all hospitals accept GP referral blood tests. I had my bloods taken December 15th still no record at the GP surgery I enquired they told me to call the hospital. I called the hospital they told me I need my GP to email to request results. That was a week ago now still heard anything and nothing on My NHS app. How is this a better system? If it ain't broke leave it alone imbeciles

Very clunky website. Doesn't accept mobile numbers with a plus. You only find this out after pressing Submit. And then the website is stuck and you can't proceed, you have to start again. Then it says it's sending an activation code but it never arrives.

The web site user interface is a complete nightmare that fails almost all of the W3C usability standards with no means of contacting tech support and no means of altering patient controls such as fonts, colours, contrast etc. The actual programmed workflow functionality: booking/moving/cancelling is really poorly designed and not immediately obvious, especially for anyone with sight defects or vision problems.

I was referred by my GP, booking was easy and I was seen on time. There was no-one to see on the way in, though; the machine to check in is easy for me, but people from other cultures were sometimes at a loss as to what to do because there was no-one to explain the procedure. (St James's Health Centre, London E17.)

Really? I live cross the street from hospital but I can't figure out how to book a blood test there. I tried my address, my location, my postcode, hospital name, GP surgery name, no. I always get results which are in different town anywhere between 8-15 miles away. I can't get to make this filter give me anything in my town. I don't know if it is just Swiftqueue or another of long list of NHS failures but people running this should be fired for incompetence.

So easy to make an appointment using swiftqueue for my blood test at St Cross Hospital, Rugby yesterday. I arrived for my apt, was seen within minutes, lovely lady took my blood, painless.

This software is beyond belief. The data entry boxes are in a text so faint it takes two normal sighted people to read it on a decent size screen. The 'greyed out' text is used in decent software to indicate not available - not so here. WHO checks out this stuff? No wonder the NHS is in such a bad state. Whatever idiot commissioned this software is letting down hard working people in the NHS.

This is the worst piece of technology the NHS has ever licensed. Cannot get basic filtering of clinics right in a search - I've just wasted 30 minutes trying to book a blood test in a clinic that should have take 1 minute and I'm now resorting to calling the clinic - it is not only useless but it's actually taking valuable time from these clinics that are over burdened already. It pulls in every clinic in London with lots jumbled dates and appointments. It's like tech from 1975 - absolute disgrace.