SwiftlaneReviews of swiftlane.com

I emailed Swiftlane more than 7 times to remove my account because I moved 03/01/26. Not one time have anyone responded to my emails. Then a few days ago, I get an email from one of your representative asking if I want to take a survey for a gift card. I am STILL receiving calls for a place I don't live and I will be filing a lawsuit against y'all

Swiftlanes software constantly breaks on their video intercoms and I doubt. They just allow police into apartment buildings with no warrant. They probably don’t care about your privacy or security and I’m sure the developers have not actually made the software and cameras secure. It probably wouldn’t take much now in the AI age to hack the cameras. Also I was reached out to by Swiftlane to write a review in exchange for payment which is clearly against their rules. So instead of accepting payment I wrote a brutally honest review of this poor company.

This is the second time this week that the unit at the most important door to our building is not working. Neither the PIN nor the facial recognition opens the door. I called earlier this week and have submitted two tickets. No indication that anything has been done. Also, and very importantly, the Swiftlane system is built so that if there's an issue, the customer has to report it. Imagine trying to get into the building in an emergency? Or having to stand outside in freezing or rainy weather? It's incredible that Swiftlane doesn't have system monitoring! If you are looking for this kind of system, keep looking! High initial cost PLUS monthly fee - for an unreliable solution.