SWEnginesReviews of swengines.com

I have been waiting on an engine that I paid $1,995 for more than 3 weeks and was told they cannot find a shipping company.

Fraud, stay away! I bought a used 6.6L LB7 Duramax diesel engine with an advertised mileage of 93,000 miles. What showed up is an engine with 293,000 miles. They refuse to refund a portion of the purchase price and they refuse to cover the cost of replacement. They are responsible for significantly lowering the value of my vehicle and refuse to make me whole. The next call is to an attorney.

This company is trash! I’m having the same problem Todd Turbett has. Everything he said in his review is exactly what I am going through right now. •Motor took more than 30 days to receive •The motor received was trash •Hard to contact and get answers •Transfers always fail •Direct numbers given supposably of managers - never call back after numerous calls and voicemails (unresponsive)

Do not use this company. It's a scam. I ordered an engine, it took almost one month to get it. Numerous phone calls wondering where it was and they kept saying -" it's being prepared to ship". Since it took so long to get I lost my window of free time I had to install it in their "get it done in 10 days or you get no warranty " policy. So I received the engine and it looked like it was pulled out of a river. Filthy, caked with dirt, signs of fluid leakage. I called them to discuss condition of engine and was constantly put on hold, switched over to next person, then eventually disconnected. Many phone calls. Got nowhere. So I installed the engine- a complete piece of junk. I started it up and panicked right away shutting it off. Loud banging, clunking, metal thrashing sounds. Called SW, again no one ever fielded the call ( numerous times) , just kept staying on hold, switched over to next person, on hold, then disconnected. Took it to local Ford dealer. Quickly diagnosed timing chain issue which caused internal damage, unfixable, my report said engine was junk. Tried calling SW over the next 2 months and finally talked to someone. They said send in dealer report and video but honestly I doubt we will do anything for you. No one ever replied to my email, I kept sending emails ( over a dozen times). Called a bunch more same result. Finally talked to someone who said my claim had been closed and they are not doing anything for me. Scam, scam, scam. I dug deeper, that's their history. Bad reviews, law suits, misrepresented product. Save your money, time and frustrations and buy local. I finally bought a used engine locally. I had 30 days to install it with a 6 month no questions asked warranty. It was in pristine shape, cleaned up nice and packed professionally. Installed it in one weekend. Runs great, super quiet.

I seem to be the exception here but I've learned that people are more motivated by anger to leave a review than any other experience. So here we go.... I purchased a 2009 Kia Sedona engine from this company back in March 2015 for $2040. 7 years and 106K miles later I'm still driving the ol' grocery-getter and this engine shows NO sign of giving up any time soon.

I purchased an engine in June 2021. After two bad engines, the third was installed in January 2022. The firms claims engines are cleaned and tested prior to shipment. Engine #1 was filthy. One cylinder had no compression and 100% leakage. A second cylinder was 50% compression and 50% leakage. Engine #2, also quite dirty was better but had deposited on top of one of the pistons detected by a borescope test. Engine #3 was clean and passed compression, leakage and borescope tests. However, SWEngines refused to provide any testing and mileage on this engine. The only good thing about this company is that the warranty manager, Cindy did answer the phone or the review would be one star. In any case, I would not buy from this firm again

PURCHASED A USED ENGINE ALMOST TWO YEARS AGO AND THE FIRST ONE FAILED. THE WARRANTY STATES THAT LABOR WILL BE PAID IF THE FIRST ENGINE FAIL, WHICH IT DID. A REPLACEMENT WAS SENT AND INSTALLED. WE HAVE BEEN WAITING FOR ALMOST A YEAR AN A HALF FOR OUR REIMBURSTMENT CHECK. NUMEROUS PHONE CALLS AND EMAILS HAVE RESULTED IN STILL NO CHECK. IF YOU AGREE TO PAY FOR LABOR THEN THE COMPANY SHOULD DO SO. NOT PAYING IS BAD BUSINESS.

FINAL UPDATE... NY STATE consumer affairs protection bureau is officially involved.....been 35 days, continue to say shipping tomorrow every day. Now I asked for refund and it has a box to check that they will keep 25%, HELL NO, I DONT THINK SO! ABSOLUTELY DO NOT BUY FROM THESE CROOKS!!!!!!!