Karen L.
Wonderful customer service
These pillows are great. I’m a side and back sleeper and I had ordered the standard charcoal and bamboo fill to support my neck and shoulders. I kinda wished I had ordered at least the queen size because my head easily rolls off when I turn around. The pillowcase it came in is extremely soft and thick too. After a while, these pillows do flatten out, but I flip my pillow over and that’s a quick fix in the middle of the night. Before bed, I make sure to fluff it up by pulling the foam apart. I was frustrated with how long it took for me to receive my products, but it was due to the items being lost during transit. I contacted customer service and they were extremely helpful. They were very communicative and sent me the products again. They were also conveniently available with the instant messaging system they have on their website. I would definitely order from them again.