Sweet Mouthful MixesReviews of sweetmouthfulmixes.com

Both boxes were broken when delivered sweets were thrown away. You should stop using DPD for international deliveries.

Good candy But very costly if you live in the US

Took 2 weeks to deliver and one of the three items I ordered were missing, so was a bit of a shame. They did refund it but was a bit underwelmed.

Made two orders in the last month. First order was 3kg of pick and mix. Small issue that got rectified. Delivery weas faster than they first said. 2nd Order just a kg. Dispatched same day. Seems new owners have sorted lots of issues. Not the cheapest place but the selection is much larger than other sites.

My daughter was desperate to buy some sweets. And some were not as described when she got them. Bon bons that have chocolate in the middle.

* This review was edited following the company rectifying the situation Goods originally ordered 2nd July and never arrived - contacted seller who blamed courier but then didn’t follow up despite promising a replacement delivery - then communication stopped. however…..following this, out of the blue received an email from the new owner of the company who was working through the backlog of issues with customers - so hopefully the company will have fairer weather ahead

About the only good thing about this was the chocolate goods, which I only had two items of. The sweets tasted cheap and sickly, and I ordered apple flavoured laces and received cola. I specifically asked not to make any replacements if they did not have what I requested and yet I was given cola, which personally makes me feel ill. The flavour bled onto the other sweets as well. Disappointed.

I contacted this company multiple times after my order failed to arrive. Initially, they blamed the courier and told me they would investigate. After several follow-up emails from me, they eventually said they would send a replacement order and that I would receive a dispatch confirmation with new tracking details. That confirmation email never arrived, and after I asked for a refund, they stopped responding altogether. I was left chasing updates throughout the process, with no proactive communication and no resolution. Mistakes with couriers can happen, but what disappointed me most was the lack of customer service. Promises were made but not followed through, and I was ultimately ignored when I requested a refund. Based on my experience, I can’t recommend this company.