Sweethome Reviews | Read Customer Reviews of sweethome247.com

Sweethome Reviews | Read Customer Reviews of sweethome247.com

Sweethome reviews

74 approved reviews, newest moderated first

Mahmud Hasan M.
Jan 24, 2023
Additional take care of existing fittings and the peoples are very friendly atmosphere
Additional take care of existing fittings and the peoples are very friendly atmosphere.
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Ani
Jan 11, 2023
Total Scams
I had an issue with my order and can't even get a hold on someone that can speak English!! they are scammer and good luck getting your money back. products are also fake.
Response from SweethomeApr 20, 2023
You can also send us an email or click the message button in the lower right corner, leave us a message, we will help you solve the problem.
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Jeff Q.
Dec 4, 2022
Total disaster
Installation instructions are very limited. Customer service was like speaking to your neighbors dog.
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Mohammed H.
Nov 28, 2022
I have tried to reach out to them…
I have tried to reach out to them several times about a warranty issue and only received 1 message back saying what can we do for you. I was very clear about the issue. Don't trust these people.
Response from SweethomeNov 28, 2022
Hello, if there is any problem with the product, we are sure to help you solve the problem. We failed to find your email and order. We hope you can contact us again to deal with this warranty issue.
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nannypow
Nov 6, 2022
I am still waiting for a reply to my…
I am still waiting for a reply to my enquirey This item will not work for my bathroom can I exchange?
Response from SweethomeNov 9, 2022
Hello, don't wait, you have to contact :[email protected], we will arrange the return for you.
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Jason P.
Oct 31, 2022
The valves where wrong and there wasn’t a way to return
The valves where wrong
Response from SweethomeNov 2, 2022
I failed to find the email you sent and have sent email to you, but you have not replied to me. I hope you can reply to me. We will try our best to solve the problem.
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BillM
Oct 8, 2022
Faucet needs to be returned….does not…
Had an issue and the company came back and resolved to my satifaction...good to know that a company stands behind their product and service..BillM
Response from SweethomeOct 10, 2022
Hello, we apologise for the inconvenience caused, anyone who purchases a product from our website will receive an invitation to review it one month later. We apologise that your problem has not been well resolved and hope you will contact us again.
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ron D.
Sep 21, 2022
Black Single Handle Faucet
Black Single Handle Faucet - website says water saving bubbler to avoid splash. This faucet is not a bubbler and it splashes all over the place including floor. Emailed customer service - no reply. Be aware no drain control either.
Response from SweethomeSep 22, 2022
Hello, we are really sorry for the inconvenience caused to you, we have a commissioner for mail reply, sometimes may not be able to reply in time, but you can call our phone number, ready to serve you.
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