SweethomeReviews of sweethome247.com

I would not recommend using this company for any of their inventory. I bought a Faucet from them. They promised delivery within two weeks. I didn’t receive it. Customer service was slow and became unresponsive as I attempted to return the item and accordance with their return policies. I had to do a dispute through my bank in order to get a refund, and when I received the refund, it was only for the partial amount when trying to contact the company as to why I only received a partial refund they stated that the material was not able to be sold again. I returned the faucet and everything and it’s original packages and was out $121 because it was their word against mine again I would not recommend this company to anyone.

Ordered a faucet, unfortunately it did not really match to our decor as we had hoped. we returned it for a refund. I paid for the shipping. Their process though a bit sluggish seemed to work out well. Right up until the refund gets issued. its $50 short. No one is answering the emails. I sit on their chat with the contact "checking with finance" then no response, for +30 min this last time for over 90 min. Nothing. DO NOT ORDER FROM THIS COMPANY EVER!!!!!!!

They shipped the product, literally, on a slow boat from China, it took weeks, their website makes no mention of extended ship times or that they are not even in the country. I tried to cancel, they did nothing, I had no faucet in My bathroom so I had to find a local solution. Weeks later when it arrived I asked to return for a refund and they sent me an address, that's it, Im sure they'd charge for restocking so for a bathroom faucet it isnt worth it. I wish I'd have read their reviews before buying, I wish they'd have been upfront about long delivery times. Their stuff looks decent in pics but on inscpection its really cheap trash. It just feels like another Chinese site trying to trick stupid Americans into buying their junk.

Absolute scam company i ordered taps that were never delivered and i am now having a nightmare trying to get my money back do not use this company. Update - This company tried blackmailing me to remove this review before they would issue a refund, I declined to delete and then they stated they had processed the refund i have been waiting another 16 days now and still i have no refund. The customer service is non exsistant and very unprofessional avoid this company at all costs unless you want to loose your money and be treated very badley!

I bought two kitchen faucets, which are very nice, but there is a problem with one of them. Repeated emails have not been responded to. Repeated calls to their 888 and 800 numbers are not answered. Their Chat function does not respond.

This is a Chinese company based on the East Coast. Do not trust this seller. Returns are endlessly argued and no shipping label is sent upon customer request to return for full refund. I ordered a beautiful black matte sink faucet which arrived damaged on one corner. I immediately contacted Sweethome customer service and sent in the pics of proof. I heard back from them with the remark “it might have gotten damaged during shipping”. I am not interested where it got damaged but simply want to return for full refund! They wrote back asking for a pic of the box and then again a long explanation cones how the product could have gotten damaged with still no return label. I am waiting since a week now to simply be able to return for full refund. Silvana

I bought a system from sweethome247. I need a replacement water valve. It has leaked from the start. They have sent me the wrong size twice. They started by telling me they couldn't find my original order, Now they can't find the right size replacement. They have stopped answering my chats and phone calls.

I bought a shower system for over $2000. One ov the cartridges (value that turns water on and off) started leaking immediately. I called and asked for a replacement. They could not understand English. I had to use the chat feature. They promised to replace but they did not. I finally paid to get one. It was delivered. Too small, would not screw into the unit. Can’t find a replacement in the USA.