Birthday Gift? Christmas Gift? We've Got You Covered!
Sweet And Rosy (sweetandrosy.com) has 61 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Anonymous
Absolutely terrible! If I could give this 0 stars, I would. Placed an order a month ago. Still don't have it. My tracking information stopped on October 6th. THREE WEEKS of no movement, no nothing!! They have my money.... I have nothing!!! Do not order from this place. It's in China. Their on line phone number it has been out of service for quite a while. They're extremely good at excuses but not customer service.
Dawn Heudecker S.
Ordered the cute and adorable elephant like many others from sweetandrosy.com and got an extra small version of what was shown. Even when you click on the larger one it still shows the same size elephant regardless of which one you choose. **RIP OFF** because now that you have the merchandise, if you want to return it you have to ship it back to England!!!! Which from where I am (in Ohio) it would cost $26.00, I paid $30 for the elephant!! Not worth it, Not happy, Not a customer everrrrr again!! Sincerely order# 11525
Response from Sweet And RosyJun 11, 2020
Hi Dawn, We deeply apologise. There are multiple sizes of this item listed in the options on the product page. It seems that you ordered the smaller size. Our apologies for any misunderstanding, we will try to make the options box larger and clearer.
Deborah G.
Complete rip-off! Ordered lg elephant pillow and received a 6” elephant! This for 30 dollars! Refunds are questionable! They won’t pay for shipping! DON’T BUY FROM THIS COMPANY!!!
Response from Sweet And RosyJun 11, 2020
Hi Deborah, There are multiple sizes of this item listed in the options on the product page. It seems that you ordered the smaller size. Our apologies for any misunderstanding, we will try to make the options box larger and clearer.
kiasu L.
Don't buy from this company. Their shipping is so slow that my 80 year old grandmother walks faster than them. What is worse is the tracking number they provide is absolutely no information.
Response from Sweet And RosyJun 11, 2020
Hi Kiasu, We do apologise for the delay with your order. Our orders do provide tracking information. We will do our best to improve this further.
Macy H.
I wouldn’t say my experience is terrible because I ordered a phone case and it came and I actually liked it but I didn’t trust it. The first time I dropped it the case broke, so definitely cheap products. However when I emailed them, they were quick to respond and gave me a full refund upon request.
Response from Sweet And RosyJun 11, 2020
Hi Macy, We deeply apologise for this. We are working to improve our business based on your review. Sweet And Rosy
Weeping W.
DO NOT ORDER FROM THIS COMPANY. PRODUCT IS CHEAP CHINESE CRAP. I wish I read the reviews. I spent 39.99 on shoes that don't fit and don't bend. I was promised it to fit well on my bunion but it didn't meet those standards AT ALL! Returns cost more than half of how much the shoes are worth. This company does not know the products they are endorsing. DON'T MAKE MY MISTAKE. One star doesn't describe how I feel. :(
Oliver K.
Great service, ordered a rose bear as a gift and it arrived in great shape :)
Haley B.
I never received my order even though I received an email saying it was delivered. Viewing the sweetandrosy tracking doesnt even say where it was delivered just that it was and evweyrjong else is in foreign characters. The tracking # provided came up as invalid in USPS tracking! When I emailed customer care they told me to inform my post office because it was delivered.
Response from Sweet And RosyJun 11, 2020
Hi Haley, Please contact customer support, they can fix this for you! :) [email protected]
