Sweet And RosyReviews of sweetandrosy.com

Placed an order and an entire month later nothing. When I try tracking the package never left China. Update: 16 days later I received my package, so 6+ weeks to get the order but I got it.

Update: I received the order! It matched the picture. Quality was that of a white t-shirt. I stand by my comment and rating of my “recent experience.” If you’re ordering something you want right away, wouldn’t recommend this site. @company - not even close to defamation. Spend your spare time helping out on the production line instead of using elementary scare tactics on last years disappointed customers. ———- Don't order if the gift is in any way time-sensitive. I can't even speak to the quality of their product because It's been a full month since I ordered and it has yet to be delivered. I've contacted customer service multiple times and while polite/responsive, entirely unhelpful in expediting or refunding. They don't refund until it's hit 60 days of delays.

Wrote poor review about sandals Recently and was going to give them away but thought better of it. Sent them back to UK depot telling them I’d taken photos of original packing, hard copy of invoice, padded Jiffy bag I’d returned them in, copies of signed for and proof of delivery receipts. Got my money back with 3 days! So very pleased. Returns service far better than product so have amended my review. They should have had 2.5 as product still poor , but was generous as no opportunity to score .5

I ordered something for my son for Christmas this year and ordered it in plenty of time before the holidays. It actually said that it would arrive before Christmas and it didn’t. Meanwhile I message customer service over and over and over and they were not helpful at all. Despite the phone number you call you don’t actually get to talk to an actual person it just tells you that they are super busy right now and to please email them. Which as I said I did over and over and I got responses but it was basically stating for me to track a package that was untrackable by UPS. I guess this is what I should expect one ordering something from China I should’ve known better than to do it. This was one of my sons big Christmas presents and he had to wait until January 15th to get it. This whole situation was very frustrating and the fact that I can’t actually talk to somebody makes it all the more worse.