Philip T.
Shipment damaged but they made it right!
I have participated in several of SWAU's auctions for autographed memorabilia. My most recent shipment from the July Auction arrived damaged. UPS bent the envelope to the point where the inner plastic protective sleeve was bent. I reached out to SWAU and Shannon worked with me to make things right. Fortunately SWAU insured their shipments and worked with their insurance company rep to get things fixed. Shannon acted quickly and communicated well with me throughout the process. Thank you!



