swaddelini.comReviews of swaddelini.com

too small too tight

Loved the consistent updates. Love that the product arrived early. I can’t wait for baby boy to be born to use his swaddelini.

My baby loves swaddelini, this is my third purchase. Thank you

I love the product. It is my go to gift for all the new mommas in my life. They all love it too

My experience was great with ordering and receiving my item. It’s soft, cozy and looks so comfy. My baby girl hates wearing it. Maybe today is an off day, but she has not stopped crying since I put it on her.

Trust is broken and bad customer treatment. Let me explain. I used this product since my infant was 1 week old and we both were a big fan. He graduated from small to large size swaddelini. My son is on the bigger and heavier side so he needed the arms out quickly by the time he was 4 months he was already almost 19 pounds. I subscribed to swaddelini and always get updates and at this point they were always pushing emails about how flexible they are at customising their swaddelini with examples of babies in the NICU and babies with special needs and also on their website it mentioned that if a baby is more than 18 pounds to email them. At the time of purchase I emailed the customer service explaining that since my baby is bigger and heavier would it be possible to customise it to be a little bigger so it can last longer and that I would have a happy baby and get some sleep. I also have a toddler a 2 year old so it is very intense at night with both kids. I received a prompt reply but it wasn’t a good reply. It was just a cold reply saying they ”have no capacity”. Even though I was disappointed I didn’t have a choice. My son use it now and as I expected it’s quite tight on him and in a few weeks he’ll outgrow it… A few days after their email I received a promotion email for their adult version of swaddelini. I thought they must be joking right? I’m not sure how people in the USA does things but in Sweden it is kids first before adults. Why would an adult need to be soothe like a baby? In a plane flying at high altitude. It sounded ridiculous especially when they have CAPACITY to make an adult size swaddeli but don’t have CAPACITY for a 4 month old who really needs it. So since that day, my trust is broken. A garage start up has started acting like a faceless corporation with a cold reply of ”we have no capacity” when in fact they have capacity. Capacity to launch a new product for a different audience. I’m not asking for free things or free upgrades ä: if the customer service said hey you are going to pay for extra materials and size and customisation I don’t have a problem with that at all. A mom like me who is desperate for sleep will do anything for a little bit of an easier time with two kids at night. So the whole appearance of swaddelini as a friendly mom business started from the garage and also who got slot of support from other moms just does not do it for me anymore. I had a few friends who asked me but I didn’t promote it because I didn’t believe in it anymore. You lost me. And maybe some. Thank you.

Great quality and material! My baby likes it a lot!

Baby loves the swaddlini! Website was prompt and trustworthy, I was able to use PayPal to pay, and the product is very high quality