swaddelini.com Reviews | Read Customer Reviews of swaddelini.com

swaddelini.com Reviews | Read Customer Reviews of swaddelini.com

swaddelini.com reviews

110 approved reviews, newest moderated first

Nadia S.
Jul 24, 2024
Did not receive item, and Swaddelini did not respond to my complaint
My order was placed July 6th and had a delivery estimate of latest July 23rd I had kept up with the delivery and DHL had not updated the status for 2 weeks and i did not receive the item. I tried to get in touch with Swaddelini numerous times and each time received an auto message saying they would get back to me. In addition, they sent me 3 review emails to give them a review rather than attending to my problem or actually sending me the item! I’m really disappointed with the service as it wasn’t a cheap swaddle either.
Report
Cassi H.
Jul 17, 2024
Disappointed
I wanted to love this. I was so excited to receive the swaddelini. Ended up disappointed. Baby hates the swaddelini and it doesn't calm him. Difficult to put on and extremely difficult to change a diaper in. The only good thing is he doesn't break out of this swaddle. Once we can calm him (hours of rocking and pacing in the swaddelini) he can sleep better at night as he doesn't break out of it.
Report
Sarah
Jul 10, 2024
These swaddles are a literal GOD…
These swaddles are a literal GOD SEND!!! They are the easiest, safest, and most convenient swaddle ever created. I ordered one for my second baby, not certain wether it was going to work or not. The moment I put it on, the baby settled down and I was able to feed her without her scratching me too! We order 3 more before we even left the hospital! I am now a life long advocate of this company and this product! This has also become my go to baby gift for my new and seasoned mom friends. 100/10 I LOVE THE SWADDELINI!!!
Report
Alex
Jul 1, 2024
It works: a testimony
The first night my daughter was born, she was inconsolable. I remembered I packed the swaddelini, so we gave it a shot. It calmed her down and she was able to just wiggle around and be awake for about 10 minutes and then I was able to feed her to sleep and she slept for 2 hours beautifully! Since that day we have used the swaddelini for all three kids and currently have our youngest in the arms out! We love it! And most importantly our babies love it!
Report
Ro
May 11, 2024
Foul chemical odor
The swaddles have this foul chemical odor. It literally makes you physically ill. No amount of washing or soaking at any temperature gets rid of it. If you wash it with other items they also smell nauseating. Also paid for express shipping and it was still delivered late.
Response from swaddelini.comJul 1, 2024
We take complaints like this very seriously. Have you reached out to [email protected] so we can make this right? This should not be ence with our product. Some customers have even complimented us on how nice our product smells. The shipping should also not have taken that long and you should be reibursed for the shipping. We look forward to making this right.
Report
Amy L.
Nov 21, 2023
The product is incredibly cheap and…
The product is incredibly cheap and does not feel nice. Whoever runs the social media is also so rude when questioned about this product. I have given this away and would definitely NOT recommend anyone to buy from this company. Stick to others who actually appreciate their customers
Response from swaddelini.comJul 1, 2024
This comment makes me so sad because we put a lot of love and care into making this product. Perhaps this is a perception issue? Most swaddle and sleepsacks out there are bulky and often heavy. Ours is very different. We pride ourselves on making a very lightweight and breathable product. If you equate quality with heft then you may not have a positive perception of our product. I can assure you the process with which we make these swaddles is very time and labor intesive. We do appreciate and respect all our customers and we approach every problem as an opportunity.
Report