anonymous
Great service and follow-up despite driver shortage
The dispatcher, Max Wilson, deserves a 5 star rating for communication and flexibility during a difficult time. He was short on drivers. That led to a delay in the scheduled pick-up by 72 hours. However, he worked us in as soon as he could, kept us informed, and transitioned from me to a second party for the hand-off when I had to leave town. The pick-up itself was seamless and the follow-up documentations (bill of lading, photos) were delivered electronically. Overall, great service despite the delay.



