SVAKOM UNITED STATES INC.Reviews of svakom.net

Customer Service is amazing thanks to Doris. ☺️☺️

Customer Service is amazing thanks to Dorris. I ended up purchasing a Svakom Product from an online store that sold Svakom products and I received my new toy quickly. I later learned that Svakom discontinued this product years ago which made sense as to why the app that hadn’t been updated in years was not working properly with my phone’s current operating system. I contacted Svakom’s customer service and Dorris was quick to respond and very, very polite. She advised a solution and I could not be happier. Thank you Dorris, we need more people like you 😊

While contacting Svakom Customer Service I really appreciated great and fast response, kind assistance and brilliant customer service. A special big thank you, Doris, for your understanding and work in the replacement issue. Thank you all and my best wishes for the great sales to such an outstanding company. Best Regards, Valeria from Ukraine.

I had a very pleasant experience with customer service at Svakom. I explained my situation. My product had a manufacturing defect. Almost immediately, I received a response, where Svakom offered me a replacement. Soon after, I received an email with a new tracking number. I have never experienced such great customer service.

As a consumer of many different companies I have to say Im shocked about how greay the experience with customer service was. I explained my situation and that my product broke. Almost immediatly I got a response, where they offered me a replacement, and to my big surprise, they even offered the upgraded version of the product that broke. Almost as soon as I accepted the offer, I got a new mail with shipping number and everything. I have never experienced such great customer service with and company ever, all other companies needs to take notes from Svakom.

I really appreciate SVAKOM’s excellent customer service for quickly responding and resolving my issue with the product I purchased. The item I purchased would not connect with the app on my phone via Bluetooth. After a few questions over a couple of emails with the friendly representative, including sending a short video of me demonstrating various ways I attempted to connect to the device, they offered a brand new replacement item, plus an extra gift for the troubles, along with free and speedy delivery to Australia! Thank you so much! Loving it!

Great product and great customer service. Highly recommended

It’s a great company with good customer service and quality product. I love and recommend the Connexion series. It’s totally worth the price. You can connect the device over Bluetooth to VR, SVAKOM or FeelConnect 3 apps. Or other games and applications on PC that have integration for it. There are a lot of possibilities out there, you just have to find and experience them for yourself. Definitely gonna buy more toys.