Arnold C.
Worst hospital ever as Dr Staples in…
Worst hospital ever as Dr Staples in ortho in Modesto has zero bedside manners and they will not give you good care as its marginal at best!DO NOT EVER GO THERE!
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Sutter Health (sutterhealth.org) has 93 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Arnold C.
Worst hospital ever as Dr Staples in ortho in Modesto has zero bedside manners and they will not give you good care as its marginal at best!DO NOT EVER GO THERE!
Sila E.
TERRIBLE!!!! I miss Sansum so much. Sutter has RUINED a perfect system with their big business cost cutting. Nothing gets done without 4 phone calls and that's if you are lucky.
Truth T.
Sutter Health supports doctors who are entited and put their own personal standing above patient care. I was refused care by Dr. Adita Saraswat. To date I have never spoken with Dr Saraswat. Doctors do have to be careful not to cross over care from providers in the same field. The result could be conflicting care and be detrimental to the patient. THIS WAS NOT MY CASE. Having no care giver for pain management Dr Saraswat callously chose who and where I could receive medical care. AS A PATIENT THAT IS MY RIGHT! Not a doctors and not an organization that activily supports this treatment of it's clients. Again, this was blant case of an entitled doctor ASSuming that my health care is her decision. IT IS NOT!! Sutter Health supports this behavior. I will not.
Art House G.
I went to Sutter Hospital on May 7th for a Radiology Exam. The rug in the Waiting room Was dirty. As the technician escorted me to the Radiation room I saw drops of BLOOD on the Floor hallway outside the Restroom over a 10-foot area. This is a HOSPITAL?
Scott M.
Sutter health in castro valley is the worst. Ive been trying to schedule an appointment for 8 months now. They keep getting cancelled. I guess inhave to be be non insured or here illegally tomget service
Ronald
Horrible bureaucracy. I always have troubles with Sutter. One of my doctors moved there - it is much harder to schedule an appointment. And the price for the care doubled. Today I got a message about a prescription being renewed - that I did not authorize. I didn't even know which department to ask for, so they had to look that up. And of course, transfer. I am currently on hold ...not unusual. Time lost, energy lost.
Catherine S.
I moved to Santa Barbara, California two years ago and in that time have seen several doctors at Sansum, which is now Sutter. While the quality of the medical care varied, administrative issues ranging from making appointments to billing were pretty much a nightmare. Luckily UCLA is increasing its presence in Santa Barbara and I have been able to switch to their providers. I couldn't be happier!!
Jennifer W.
Absolutely horrible experience at CPMC. Bad organization operations and mean staffs. They should put more care into what the patient experience is like there being a patient. I really wish I have other choice. Please do everything to avoid working with them.