Allison M.
I've been ordering this every month for…
I've been ordering this every month for a ladies night program. This time for the first time there were a lot of used and dirty items in our box. We were all really disappointed.

NOW FREE SHIPPING! Set sail for instant fun. Captain Mystery packed this chest with at least 24 individually wrapped surprises, each one a spark for your party, game night, or gift exchange. No two chests are the same. Your chest arrives gift ready in our signature full color SurpriseChest box that looks like real treasure.Perfect for:Birthdays and office shenanigansWhite elephant, reverse white elephant, or gift rouletteFamily game night, dorm hangouts, holiday chaosFilled with:Lost MailUnclaimed packagesUndeliverable mailReturnsWho knows whatWhat's Inside?Each chest is a true mystery, even to us. We do not open or pre-sort the individual packages. All items are wrapped as received. Actual contents vary, and may include:Undeliverable packagesUnclaimed packagesOverstock productsCustomer returnsCancelled ordersMost items arrive in their original or shipper packaging. Some packages may show box or label wear. That unpredictability is part of the fun.
Surprisechest (surprisechest.com) has 52 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Allison M.
I've been ordering this every month for a ladies night program. This time for the first time there were a lot of used and dirty items in our box. We were all really disappointed.
Kathy O.
This is my second or third box from this company. Each time, it was filled to the top, which was awesome! I have bought from multiple unclaimed mail/mystery box companies, so I know, “You get what you get and you don’t get upset”, however, this box is packed by the company (not Amazon) and so there is some knowledge of items. Essentially, each time I’ve received a box it is almost entirely clothing. Don’t get me wrong, other items have been included, but I’d say 80% of the box is clothing (obvious to anyone even when the items are wrapped). This would be better advertised as a mystery clothing box. Additionally, whereas other companies tend to include a high value item(s), this company does not. So, if you love surprises and clothing, this is probably a good box for you! If you prefer a variety of items there are other companies that provide more diverse packages.
Response from SurprisechestAug 3, 2026
Thank you for returning to SurpriseChest and for recognizing that each chest is packed full. Although we assemble the chests, the individual lost-mail packages remain sealed. Since your order, we have introduced a separate clothing-focused chest, which allows us to direct more packages that appear to contain clothing into that option. While no assortment can be guaranteed, our regular Surprise Chests now generally contain fewer clothing packages and offer a broader mix of shapes and package types. The experience remains completely unpredictable, with every sealed package adding a different possibility to the chest.
Craig
Have heard they keep the good stuff for people that do a lot of reviews on line for them. I would order again but afraid of just small stuff now
Keri D.
I ordered a chest through shop so I got tracking and updates and stuff one of the advertising aspect is open with friends or family and it’s a suprise. In the first box I ordered had nicotine vape cartridges in it, I can’t sell it as you have to have license to sell tobacco products, don’t know anyone who smokes and you aren’t suppose to just throw them out. It was fun opening the other stuff but got TONS of the packages as clothes not my size and would only resell for a few bucks so just ended up donating them. I have read other reviews people getting great stuff all the stuff I got was ok or weird/odd
Sandy
The first box I ordered was fantastic. So much so that I ordered another box for Christmas. That box was disappointing. It failed to be full to the top. There was a lot of dead unused space which made me fill like I didn’t get everything I paid for. I’ve seen other unboxing of your box and they looked like my first box. Confusing me as to what box would I get if I were to order again. Purchased Oct 13, 2025 and Dec3, 2025.