Global Surf IndustriesReviews of surfindustries.com

Bought 2 boards. Had issue with first one and they had me a new board within 2 days. Real people who care about customer satisfaction.

Great 11' SUP board and great sales service but mediocre on the quality assurance and customer care sides. The product was shipped incredibly fast but was missing an essential part - the main fin, when it arrived. The fin was then shipped incredibly slowly and so the sum total experience fell way short of what it could have been if the company had spent the few extra dollars to expedite the shipment of the fin.

It's hard to walk away with this and not have felt as if it was a bad purchase. I ordered a board that was a on sale and too good to be true. It shipped damaged. Had it sent back and it came damaged worse the 2nd time. The person who helped me was great offered me a discount on the damaged board which I used to get it repaired. The damage was beyond just basic ding repair. After a month from my online purchase getting the board fixed I took it out on its first session a pretty normal waist high day. After about an hour of riding. I went to push over a wave paddling out and the nose of the board on one side of the snaps and the stronger splits in the middle. Wasn't a wipe out wasn't a crash. The nose just bent back and stringer cracked along the board on one side. Called to see if this was covered in warranty found out any damage by the water is not covered. Probably he worst experience I have ever had with a surfboard purchase of just bad luck. I really think the damage in the water was from damage that could not have been seen in the delivery.

I ordered a 6'1 Slipstream a while back. When it showed up, I had to wait for decent waves for a week or two, but when they showed up, that board was better than any other board I've ever owned. Since then, I've surfed it in knee high to overhead, and it's pretty much my go to all around board now. I ordered a 6'3 a few weeks ago, and it was at my door in two days. Stupid fast.

6'2" H.K. First surf session in Los Cabos. Great board. Zero regrets. Thanks.

The board I ordered is just as promised and actually delivered quicker than promised. Only problem I had was due to ordering at the start of a holiday weekend. I saw the charge on my credit card but had no email confirmation of my order from the store because they only process orders on regular workdays. The online account I created never worked again. So I was a little nervous that I'd given away my credit card info rashly. But no harm done in the end.

I bought Fins, Fin case and leash. Delivery was very quick.

I always wondered how they ship an entire surfboard. Global Surf Industries had my board shipped to me in a timely manner and everything meticulously packages. Needless to say it arrived safe and sound and the board performed great out in the lineup. Just what I was looking for!