Isaac K.
The absolute worst company to use for…
The absolute worst company to use for advertising everything is outsourced they ignore your calls texts and emails neglect you SEO to a point google shuts down your business page so good job Mike pierce maureen Moran and Noah ford for some of the worst experience ever received lost all my reviews and google business page went down and received almost no help from Surefire local who I pay every moth except for the last 2 because the chief technology officer Maureen Moran agreed they have not worked on my account for 2 months so once again Mike pierce maureen Moran and Noah ford that’s for being the absolute worst I reccomend you hire a tree stump before sure fire local response time is about the same Edit the business profile was taken down because was not being updated through directories and lack of care thanks for trying and responding to a review 20 days later just to confirm the slow response quicker than a tree stump this time good for you and I’m very happy we are parting ways I signed on with another company I shouldn’t have to chase after a company that I pay to complete work we both agreed that should be done onboarding took 3 months and you guys just kept taking my money all while doing nothing for bettering my online presence a marketing company like yours is all out sourced no one cares for the customer you do not follow through on what you say you are going to then have to chase back after you example was not supposed to be charged for a month because in boarding took 3 months and you guys still charged and had to send a refund back missed appointments with no call backs week at a time no response especially while a business google profile is down that you are in charge of taking care of The best thing you can do to help is refund me for every month of this contract And I bet you will still send rhe bill this month the only thing you are consistent with Should be last edit but guess what they definitely did send the bill and get paid it’s the best thing they do is the billing department always on point
Response from Surefire LocalMay 20, 2026
Isaac, we hear your frustration and take concerns about your Google Business Profile seriously—a suspension is genuinely disruptive. Our account of what occurred on your engagement differs from what's described here, and we'd like the opportunity to walk through the specifics with you directly. Please reach out to us at [email protected] and a member of our leadership team will review your account history and work toward a resolution. 5/20/26: A Google Business Profile suspension is a serious disruption to any business, and certainly not something caused by our services. Please reach back out to [email protected], we will review your account, and try to help your situation as much as possible. Thank you.




