Surefire LocalReviews of surefirelocal.com

Scam company. Their services are very basic and way overpriced. You can get most of their features from their platform at a much more affordable rate from other service providers. They try to sell you on the “geojuice” for SEO, but fail to realize this stuff doesn’t work for goole like it use to. Geojuice is basically pointless now with ranking on google due to new updates. Their content creators and writers are very bland and horrible. I wouldn’t pay them to write an article, or to make a social media post. They completely do not understand your clientele or market. I canceled my account and they still charged me for two extra months of their service. I had to call to terminate my account three times, until they got the message. Now I’m dealing with my credit card company to refund the charges. If this doesn’t work I will be taking them to court. Edit: per their response. They did everything, but cancel my account when asked. Then charged me for two more months after I canceled my account. Thinking that downgrading and giving me a free month was some sort of excuse when I was very clear I was done with their business. What a low class act from a money hungry business. Edit: they charged me for another month this November/December. After I have called and emailed them repeatedly to cancel my account. They will not stop! Now this has been going on for over 4 months.

They are selling you a software not a service. Your paying a lot of money just to request reviews and send out e-mails and social media post through their system. They do nothing in there "Middle Plan" for SEO optimization. Their key phrase and solution to all your issues is " keep using the platform " it might be better for a big company with a big budget that wants a lead managing CRM. They also trap you in with that 3 month contracted. Way over priced for what they actually do.

Stay away from this company. They are the definition of overpromise and under deliver. Said they would boost traffic, all I got was an increase in spam calls. Said they would deliver a new website in 6-8 weeks, all I got was a frame of a site that I could have done on basic web platform. Don’t even think about going with this company. They always try to cover up their mistakes like saying “we tried to contact you” but it’s all a front. Don’t fall for it. They will give you some refunds just to keep you hooked but they don’t deliver what they promise.

Omg these people suck And they call me 7 times a day saying surefire local then hanging up How stupid and annoying @trustpilot Why when I respond are you sending me to another page to purchase im not interested in purchasing nothing

Would not recommend this company total waste of time and money and very dishonest sales reps. And will try to continue billing after canceling. I was a customer your company is very dishonest and I would never use your service again.

Tried getting my platform to work for my business but when it was not working properly for me I asked for cancellation. Never received an invoice but they continued to charge me for a year. What a scam. No freeze or cancellation ability. Do not trust them.

I gave them a try for three months. I could have done more on my part but I got zero results. So when I left them they leave you screwed at trying to get your email and web access back. They helped me set up my existing website through them, but refuse to help set everything back up with my original host UENI. So now my web site is not connected to my email address and I can not send out emails. They are only helpful if your paying them $900 a month.

Edit: Surefire owes us 2 months of payments which will be minimum $6000. The refunded not even half of that amount without any proper discussions with us and are calling it fair and issue resolves. We are extremely disappointed and will be filing a formal BBB complaint. No small business should ever work with Surefire Local. After more than 2 years of service we decided to go in a different direction. We contacted them on May 30th, 2023 to terminate our service. After lot of call forwarding we were able to get assurance from an employee that it will be taken care of and we might see charges in June but they will be reverted back promptly. Its July 17, we have called them and talked to them multiple times. They still have not sent us any cancellation confirmation and they keep charging us more money.