SureBridge InsuranceReviews of surebridgeinsurance.com

Terrible customer service. I’ve mailed copies of my preventive exam and asked for $50 reimbursement as Part of my policy. Twice I was told they never received it and when they finally got it, it didn’t state what type of exam I’ve had. It did but obviously they couldn’t reed my insurance explanation of benefits. Then it took them over 2 months to process my check. I cancelled my plan with them and wouldn’t recommend this company to anybody. Imagine if I was asking for my $10k reimbursement for a stroke or heart attack which was included in my plan. I would stick with Aflac, much better company to deal with and speedy processing time

Worst denial insurance!! I canceled my policy. I called to see what dental work would be covered before I had any work done. Then i received a notice from them say that none of my work was covered. I called and spoke to a representative to find out why the dental work was not covered. I also explained that I called before I had any of the work done to make sure that it would be covered. The representative then lied to me and told me that the bill was listed as a different service. I told her that it was not listed as a different service. I was looking at the same bill she was looking at. After that, I asked to speak to somebody to cancel my policy. What is the point of paying for dental insurance when they’re not going to pay for any of it!

I canceled a policy before it started . I received a cancellation notice e mail and a notice in the mail that I would receive a refund within 20 days . They have repeatedly lied about the refund coming out ( tomorrow) several times . I finally cancelled the other policy I was carrying. If they can’t even process a refund correctly I don’t want them in charge of any of my medical bills . Buyer beware

Plain and Simple because of a so called glitch in their system they withdrew 76.00 from my account on Jan. 4th. After I just received a letter saying " Billing notices are mailed 20 days prior to each payment due date and my payment notice will be mailed out on Jan 1." Now this was part of my rent money. I called and told them this and no one cares. They was not authorized to take any $ out my account and per my prior conversation with the rep my card was supposed to be removed! I'm still waiting to be refunded. I've called 3 times today and waited on two different lines for 30 minutes for a supervisor to No Avail. They will call you back by the end of the business day. Well it's 4:53 in the afternoon and they close at 5! I guess I'm just gonna have to go to the court house and file charges against this company for STEALING MY MONEY AND CAUSING MY LATE FEES!!

Been paying on dental policy since 2008. This is Honey's 2nd round of cancer...after the first, he needed all his teeth out. You people have refused to pay a dime, saying that "we did not file it within the time frame specified." This is a blatant lie. It was also refiled later, and this company did not even give me the courtesy of an EOB one way or the other. Totally unprofessional. Would sell their momma for $78/mo.

I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.

After two months of trying to get my insurance canceled because I went on Medicare they just added to my wife’s bill and billed me for two years. When she went on Medicare again she was assured it was cancelled but the same bill appeared. When we called and complained they suffered us a fractional refund. Stay away from this scam company.

I bought insurance through a man named Ricky diamond he assured me that I had orthodontic coverage called him several times and talk to him asked him repeatedly and he assured me every time I had orthodontic coverage. Well come to find out I didn’t not only did I not have it but they don’t even provide it through the company. Extremely disappointing I was scammed and taken advantage of. I would never recommend buying anything from this company. You’re a woman or disabled or a senior citizen they will take complete advantage of you.