SureBridge InsuranceReviews of surebridgeinsurance.com

I had a concert policy with them. After contacting them and sending them the report they said they had 30 days to respond. Now they said the check was mailed and have not received it after 2 weeks!!!!! Be careful when choosing this company. Check ratings with better business bureau.

I have terrible, I have to get terrible customer service with these people. I was in the car red send everything that I call on the phone that they told me to send email then the I told me that I needed a copy of the doctor bill. I don't know why because it was 40000 dollars, somebody I'm going to do with the doctor bill but I sent them a couple of days back to bill. I sent them a couple of them. The rate I sent my copy of the police record. I sent them a copy of everything. They wouldhen I say what's going on with Michael. I don't need a copy of your bill. OKI said I'm gonna have $40000. This was October. Here is January 2023 and then I plan ahead to keep emailing and call with them. Terrible customer service. Do not try someone else to get some insurance. This is a terrible company. I was told about this company through my issue was gay but it's terrible

The fact that they took money out of my account after having turned off auto pay wasn't bad enough, no no, they also would not allow me to cancel for the entirety of the month (3 + extra weeks). In my mind that is thievery. They clearly are not in the business to help people, structly to make money. That is the greatest downfall of capitalism, it's all about scrilla and not about PEOPLE. This is health insurance, it should be about actually giving people what they need. The website is confusing and finding what you need is not easy. They do not offer chat help either, so if you are out of the country it's gonna cost ya to get in touch. Straight cheese. If you have another option, use it.

From sometime early this year. to this day, and after almost 64 attempts at login in to my account, I am still unable to. I have called MULTIPLE numbers and still no solution. I find it funny how they can't help me, but they can help themselves to my money as they are still taking money out. I'm going to try to find a way to put a force stop on the payments and see what will happen then.

Had a wreck November 28th. in Hospital 11 days. out one back for 3 more. pay 226.71 monthly premium. guess I'm not covered have received nothing!

I strongly recommend you stay away from this company. I, like many others here, encountered billing issues after cancelling my insurance. It is obvious this is a systematic & recurring problem that SureBridge has not adequately addressed. Google the complaints on the Better Business Bureau & you'll see the same thing. On top of all this, their customer service was impatient & unkind. They gave me an ultimatum: Take the tiny refund or file a complaint & risk getting nothing. I never go out of my way to write negative reviews, but this experience was so, so time consuming & poor. If my experience is any indication, this company will take a couple hundred bucks over respecting your family.

I have called and was still being charge for an insurance policy that was cancelled last year. Going through customer service isn't helpful. I sent information and documentation about the charges. They are arguing with me over the email their department sent over who's policy is whos and I have it in my email. I will be filing a complaint with the insurance commission.

I Joined this company and policy when I turned 65. My payment was $29 a month. They changed it to $37 a month after 4 months. They know that seniors on medicare can not change there coverage but once a year. So I will be forced to pay an additional $64 dollars a year. They are a predatory company do not ever use Chesapeake or sureBridge for any Medicare products.