Daniel V.
Super Easy and Super quick!
Super Easy and Super quick!
Response from SupportwaveSep 28, 2022
Hi Daniel, thanks so much for the review and we are here and ready to help again anytime :)

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 186 reviews with 5 stars · Clear filters
Daniel V.
Super Easy and Super quick!
Response from SupportwaveSep 28, 2022
Hi Daniel, thanks so much for the review and we are here and ready to help again anytime :)
Gregg H.
Excellent, thorough, and respectful.
Response from SupportwaveSep 26, 2022
Hi Greg, thank you so much for leaving a review! We appreciate it. Keep well, Caitlin
Andrew G.
What a great experience I had with Angelo!!! Totally knowledgeable and professional
Response from SupportwaveSep 26, 2022
Hey Andrew, thank you so much for leaving a review! We will be sure to let Angelo know that he did an awesome job. Have a lovely day. Caitlin
Jeff
Rushdi did a great job. I couldn't get my laptop to recognize devices. He found the specific function that needed to be uninstalled and reinstalled. Great job.
Response from SupportwaveSep 22, 2022
Hey Jeff, thank you so much for your review. We will be sure to let Rushdi know he did an awesome job. Friendly reminder to 'favourite' him and you can book him directly next time you need help with your tech. Have a great day, Caitlin
customer
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I highly recommend them to anyone who needs instant, remote technical support with very little friction.
Response from SupportwaveSep 21, 2022
Hi Vernon, thank you so much for your review! We have worked hard to ensure customers feel safe and secure when using our app and web so your feedback means a lot to us. We are here whenever you need help with your tech. Keep well, Caitlin
Dottie P.
I hired a bright, highly capable and patient person to give me a tutorial on the various functions of my laptop. I was very satisfied.
Response from SupportwaveSep 20, 2022
Hi Dottie, thanks so much for the kind words, we love the feedback and really appreciate it. We will pass on your lovely review to your Nerd :)
Heidi
Frank Nanes was my go-to guy! He came to my apt last eve, assessed the problem, took my laptop with him so he could access some of the things he needed to fix the problem. He worked diligently into the night and then again this morning so as to find the ideal solution. Eureeka. Computer is good as new. Frank was delightful to work together with and a dedicated professional. HIGHLY recommend!
Response from SupportwaveSep 14, 2022
Hey Heidi, we are delighted you were happy with Franks work! We will be sure to let him know that he did a great job. Don't forget to 'favourite him' this will allow you to book him directly every time these tricky tech problems arise.Have a great day, Caitlin
Mr N.
Second experience with NerdApp and both have been great. Reasonable rates and friendly knowledgable Nerd. What’s not to like?!
Response from SupportwaveSep 12, 2022
Hey Nick, thank you for such an awesome review! We are here whenever you need us. Keep well, Caitlin